Sunset Chevrolet Buick GMC

I seen it coming I went to sunset chevrolet on 2/11/15 and purchased a 2007 toyota camery with 85k miles on it for $ 7,500 good deal huh? Well make a long story short I went to sunset chevrolet on 2/11/15 and purchased a 2007 toyota camery with 85k miles on it for $ 7,500 good deal huh? Well make a long story short a month latter the car started making noises so I called the sales person who sold me the car and he said bring the car in a week from now so in the middle of that time I was supposed to bring it in the car broke down so I had the car towed in. A cuple days later I still here nothing from the dealership so I shoot them a call and ask what the problem with my car ? They said the who engine need to be replaced! So because I didn't have a warranty I would have to pay the whole thing. So the gm gives me a call and says come get a rental car until your is fixed. I'm in a rental car for a month in a half and still no word on my car so when I started calling everyday that when u started seeing progress . So the day I come and pick up my car I noticed the ac was making knocking noises so the next day I call Nazar the service manager and he say that's normal and u told him it wasn't making that noise until you guys did work on it. So they set up a schedule again for the car to get looked at again and then put me in a rental car once again. So a cuple days latter I picked up my car no noise no nothing a week later the car didn't go pass 40 mph so at that moment I gave up I called santander told them to come get the car and that was it my credit got shot al the way to a 530. so be careful with these people. And now I'm in the process of looking for another car and no one wants to finance me ......... thanks guy's! More

Thank's Todd Pierce. Honest and punctual. I am very pleased, from the first contact until I got the car. The description of the Lincoln Town Car was above and beyond all expectations, when I I am very pleased, from the first contact until I got the car. The description of the Lincoln Town Car was above and beyond all expectations, when I received it here in San Antonio Tx Very clean. Thanks Sunset , I really recommend Todd Pierce for your next purchase. Best regards Perky, San Antonio Tx.. More

New Car Purchase . Prompted by one of your mailers, I stopped in last week to view the new Buicks and found I was the winner of gold coins. After taking a test driv . Prompted by one of your mailers, I stopped in last week to view the new Buicks and found I was the winner of gold coins. After taking a test drive, I made the decision to upgrade my 2004 Buick with the purchase of a new Lacrosse which is beautiful and is great to drive. Your salesman, Gary Meckler is an excellent salesman and made the purchase of the car a good experience. Gary is very knowledgeable about the new cars and took time to explain all the car features. Thank you Gary and also thanks to Javier who completed the paperwork. Grace Sinclair More

Test Drive Last week I stopped in for a test drive of the Chevy Cruze. It was a decent ride for an economy car. The mileage was what caught my attention. I visit Last week I stopped in for a test drive of the Chevy Cruze. It was a decent ride for an economy car. The mileage was what caught my attention. I visited the showroom once I received one of their mailers. I scratched to see that I won. I won gold coins. More

Excellent customer servuce Our salesman, Chris, was excellent and not pushy at all. He gave us time and showed us a lot of respect. The sales manager, Ryan, was extremely easy Our salesman, Chris, was excellent and not pushy at all. He gave us time and showed us a lot of respect. The sales manager, Ryan, was extremely easy to work with. When we had some issues with the car, Ryan promised us he would make them right and he did. We interfaced with Todd in service and he was very helpful. All in all, buying this car was the best experience we have had a car dealership. As a consultant in customer service, I can say that you have put together an excellent team that is outstanding. You now have a loyal customer. John Childers More

I went to try to purchase a used car on 10/17/13. Kent was excellent with his customer service, but the Finance person was kind of questionable and I had a funny feeling in the pit of stomach. I left the was excellent with his customer service, but the Finance person was kind of questionable and I had a funny feeling in the pit of stomach. I left the dealership and the Finance person comes running behind me. He tried hard to talk me into coming back and making a deal. First they were going to finance me through Capital one and my payments were higher than expected. When I told the finance person what I expected my payments to be, he stated that I was purchasing the wrong car. To make a long story short. Today, 10/21/2013, I drove into Bradenton and received a better deal on a Honda Civic. While there, I found out the finance person/banks at Sunset accessed my credit report nine times. I do not know what they he or the banks were thinking, but if you cannot finance a customer, please let them know right away. Due to the way my credit was mistreated, I would not go there again . A persons credit does not need to be accessed nine times. Sunset should have another finance person. More

Buyer beware! Customer service is severely lacking at this dealership. Dont expect them to go above and beyond for you. From sales to finance to management, its a juggling circus. Especially if your in this dealership. Dont expect them to go above and beyond for you. From sales to finance to management, its a juggling circus. Especially if your in the market for a CPO vehicle. DONT BUY . Make sure you ask for all your pictures up front. In fact dont even do business at this ship. If you get to deal with John DAVIS, turn around and go somewhere else. I promise you, i drove over 300 miles and my tahoe wasnt even detailed. Spent 30k and I didnt even get a clean car. If you go tell them you heard this from A HYBRID tahoe owner. They will offer you 4 to 6 k less than what they can sell your car for. More

I had a problem with an oil pan leak. They said that they do not fix seepage from the oil pan gasket. I had purchase a GMPP extended warranty for just this type of issue, which can be costly because some iss do not fix seepage from the oil pan gasket. I had purchase a GMPP extended warranty for just this type of issue, which can be costly because some issues, such a rear main seals can take many hours to repair. I took the issue up with Chevrolet Customer Service. The dealership has since contacted me and said they would work with me on the issues with my car and my warranty. I am reserving judgement. I will not recommend them until and unless I am satisfied with the outcome. More

i tried to work with this dealership twice because i love chevys and ended up woking with the same salesman who was horrible. they call you once and never follow up on NOTHING NOTHING do you get my point ,. chevys and ended up woking with the same salesman who was horrible. they call you once and never follow up on NOTHING NOTHING do you get my point ,. the finance manager mike was very condensending i would ask for a manager to talk with and all they did was put me off nothing ever got resolved More

Ruth was very friendly and helpful during the process. The only thing that I didn't like was that I was not told that the new car had over 5,000 miles before me signing the sell papers. I believe that the The only thing that I didn't like was that I was not told that the new car had over 5,000 miles before me signing the sell papers. I believe that they should had disclose that to me early in the selling process. More