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Sunset Ford
St. Louis, MO
6,125 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,125 reviews
October 20, 2022
Excellent service by Larry Sinclair and Mike. I appreciate all their help with me. Thankyou I appreciate all their help with me. Thankyou More
by BARBYPAPPADEMOS
Verified Customer
October 17, 2022
Dropped my work truck off for a service, it was handled as it should’ve. as it should’ve. More
by Jr Gilliam
Employees Worked With
October 17, 2022
The service was wonderful. Fast and friendly. They handled my recall and oil change with ease and speed. I would recommend them and plan on going back for future needs. Fast and friendly. They handled my recall and oil change with ease and speed. I would recommend them and plan on going back for future needs. More
by DEBBIE36
Employees Worked With
Conan Thomas
October 17, 2022
Sunset is very professional. I have bought 3 vehicles from here and every experience has been great. As a former car salesman from way back I appreciate the no nonsense approach I have bought 3 vehicles from here and every experience has been great. As a former car salesman from way back I appreciate the no nonsense approach to the buying experience. I went online built my F350 then sat down and went through everything to make sure it was what I needed. We did financing online and when I came in to get the truck I was in and out within an Hour. Tony Pizzella when over all of the features of the truck and helped get my Ford account set up on the phone. Overall WIN WIN. More
by Bradmcmahon69
October 16, 2022
Fast and easy service fixed right the first time Service advisor Brett Mathis did a great job following up start to finish Service advisor Brett Mathis did a great job following up start to finish More
by L.CHITWOOD
Employees Worked With
October 16, 2022
I have bought 5 vehicles from this dealership. I brought my F150 in for an electronic radio problem. After it was there for 3 or 4 days, they told me the problem was from a SiriusXM download. This I brought my F150 in for an electronic radio problem. After it was there for 3 or 4 days, they told me the problem was from a SiriusXM download. This is a bunch of bull because I had the problem for almost a year. They said it couldn’t be fixed and “to learn to live with it”. If this is how Ford deals with problems, I don’t know if I want to stay with them. More
by Junge1191
Employees Worked With
Jacky Elliott, Mike Ahlf
October 15, 2022
Handed the reciet to me and did not go thru paper work showing me about my tires or coolant brakes , just told me where my car was parked , got to my car and the wrong oil change sticker was not on the c showing me about my tires or coolant brakes , just told me where my car was parked , got to my car and the wrong oil change sticker was not on the car , went in and told them about it and the kid that did the oil change came out and handed me the sticker , I handed it back to him and had him put it on the windshield , More
by R123152
Employees Worked With
Danielle Jansen
October 15, 2022
Tony and Jeff were straight shooters who didn't try to load us up with a bunch of bs. load us up with a bunch of bs. More
by Robert
