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Sunset Ford
St. Louis, MO
6,129 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,129 reviews
Verified Customer
September 22, 2022
I had to find a new dealer to take my car to and after calling a few and talking with Brett I felt good taking my car here. I was in the loop the whole time and when an issue came up (not Bretts fault lol calling a few and talking with Brett I felt good taking my car here. I was in the loop the whole time and when an issue came up (not Bretts fault lol) management took great care of it. As a former dealer employee, their service is great. More
by Mrswoensdregt@gmail.com
September 21, 2022
They are reasonable and down to earth. The facilities are inviting as well as efficient. Communication is clean and prices are reasonable. Very consistent. The facilities are inviting as well as efficient. Communication is clean and prices are reasonable. Very consistent. More
by c.j.miller
Employees Worked With
Gary McWilliams
September 21, 2022
Service was incredibly slow. The quote was nearly 100% wrong. Responsive from the entire service department was lacking. The quote was nearly 100% wrong. Responsive from the entire service department was lacking. More
by rfsolomon77
Employees Worked With
September 21, 2022
Mike was on his 'A' game. Had everything I needed ready. Was able to explain the services and got me back in my rather quickly considering. Nice Job Mike and Sunset Ford. Had everything I needed ready. Was able to explain the services and got me back in my rather quickly considering. Nice Job Mike and Sunset Ford. More
by KENNY.LOEHR
Employees Worked With
Mike Ahlf
September 20, 2022
It’s clean , efficient, and welcoming. Larry Sidberry and Tony are helpful and great to work with before and after the sale Larry Sidberry and Tony are helpful and great to work with before and after the sale More
by donconford
September 20, 2022
Blake & the entire team were wonderful! I’ll definitely buy from them in the future! They were all super fast & friendly! Can’t thank you all enough for your excellent service!!! I’ll definitely buy from them in the future! They were all super fast & friendly! Can’t thank you all enough for your excellent service!!! More
by amrubio
September 19, 2022
Service manager , Justin is not customer friendly. Doesn’t allow customer to talk but interrupts, threatens, and did not resolve issue. He assumes I know part numbers that Ford employees only have a Doesn’t allow customer to talk but interrupts, threatens, and did not resolve issue. He assumes I know part numbers that Ford employees only have access to. I’ve bought the last 4 vehicles , 2011, 2015, 2019, and 2022 Expeditions. I’ve been in business for 45 years. This man is argumentative and does not bode well with a service managers position. However, he reminded me that he was “the owner”. More
by Mamasue2002@gmail.com
Employees Worked With
Justin Heutel
