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Sunset Ford
St. Louis, MO
6,098 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,098 reviews
Verified Customer
December 11, 2021
Great delivery and sale of my First Edition...even when we had to roll with the punches on setbacks. Thank you! we had to roll with the punches on setbacks. Thank you! More
by Crsman2
December 10, 2021
Tim made the whole process easy. He even came in on his day off so that I could pick up my bronco sport day early. day off so that I could pick up my bronco sport day early. More
by SAUNDRAMPENA
December 09, 2021
This is an update to my original review from a few weeks ago. I had my RV at Sunset trying to get a recall fixed. At the same time I had a warranty claim that I filed at Sunset on a tire that was installed ago. I had my RV at Sunset trying to get a recall fixed. At the same time I had a warranty claim that I filed at Sunset on a tire that was installed wrongly on my RV at the Ford factory were the chassis was build. I had actually filed a claim for my tire with Ford, Coachman RV and Michelin Tire but was having no luck trying to get any traction with the claim. My first review was done hoping I could get someone to notice and help me with that claim. Fortunately my plan worked by the owners at Sunset noticing my bad review and ask Jennifer H to contact me and solve my problem. Jennifer went to work and was finally able to get our claim paid. Sorry I had to file a bad review but it was only done out of frustration. No hard feelings against Sunset Ford. Even though I needed to get the recall work done else were because of the strike I am grateful Jennifer took care of us. More
by BAKERC56
December 09, 2021
Chad, our salesman, went to great length to get us into the car we wanted. The financial rep got us a very good rate as well. Had the mechanics and parts department not been on strike I believe the detail the car we wanted. The financial rep got us a very good rate as well. Had the mechanics and parts department not been on strike I believe the detail job would have been better and we would have gotten the rear window wiper would have been installed. More
by beki224
December 09, 2021
Quick service. Friendly staff. I just had a state inspection and Greg fixed a tire for me. inspection and Greg fixed a tire for me. More
by EARL64
Employees Worked With
December 09, 2021
Awesome experience, highly recommend Sunset Ford and their staff is extremely pleasant and knowledgeable. Tony was fantastic. their staff is extremely pleasant and knowledgeable. Tony was fantastic. More
by Bradhenderson
December 08, 2021
Sunset Ford’s service after the sale is the primary reason we have purchased 5 Explorers and 2 Escapes in the last 30 years reason we have purchased 5 Explorers and 2 Escapes in the last 30 years More
by Steve K
Employees Worked With
December 08, 2021
Treff was amazing to work with. Made the process very easy and simple and was excellent to work with. Would definitely recommend him and would go back to him at anytime. He was very helpful and answered easy and simple and was excellent to work with. Would definitely recommend him and would go back to him at anytime. He was very helpful and answered all questions and was very personable. I love Sunset Ford! More
by Bpieper
Employees Worked With
Treff LaPlant, Howard Wood
