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Sunset Ford
St. Louis, MO
6,168 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,168 reviews
August 15, 2021
The service staff ensured that my brakes were covered by the warranty. All the work was done well, and all were friendly and helpful. It’s a great service dept. the warranty. All the work was done well, and all were friendly and helpful. It’s a great service dept. More
by Gcbjmb
Verified CustomerEmployees Worked With
Mike Konersmann, Sean Johns
August 13, 2021
It was great love waiting room didn't take long at all. Will recommend to other people. Don't like having to put 25 words in here Will recommend to other people. Don't like having to put 25 words in here More
by JSIDBERRY
Employees Worked With
August 12, 2021
I trust my contact person ( Mike Wilhite) in the service department. He is the reason I continue to get my car serviced at Sunset Ford. He is also the reason that I will buy my next new car at Sunset Ford. department. He is the reason I continue to get my car serviced at Sunset Ford. He is also the reason that I will buy my next new car at Sunset Ford. More
by GARY63128
Employees Worked With
Michael Wilhite
August 12, 2021
Disappointed. Appointment was for airbag recall. Waited since March due to parts for Aug 9th. Learned parts were bad. Delayed repair. Maybe not dealers fault but….., since March due to parts for Aug 9th. Learned parts were bad. Delayed repair. Maybe not dealers fault but….., More
by hobbsjamesc9
Employees Worked With
Lonnie Pope
August 10, 2021
Lonnie is great to work with. Always helpful and explains everything clearly. I always feel well taken care of when I take my truck in for service. everything clearly. I always feel well taken care of when I take my truck in for service. More
by jrenaud81
Employees Worked With
Lonnie Pope
August 09, 2021
The service advisor, Lonnie Pope, seemed to really want this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. this problem fixed. She contacted me as to when I was bringing vehicle back to correct issue. More
by 1troth
Employees Worked With
Lonnie Pope
August 09, 2021
Sunset Ford has always made the effort to make sure my car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you. More
by HOODKEN143
