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Sunset Ford

St. Louis, MO

4.8
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,151 reviews

October 22, 2020

Mike Geraghty was very helpful, friendly and patient as we went through the process to buy an Escape. He explained all the features and took his time with us! More

by Mjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Sunset Ford responded

Congratulations on your purchase, and thank you for choosing Sunset Ford! It's great to hear that Mike made your experience top-notch. Our team is here for any future needs. Enjoy your new vehicle!

October 22, 2020

I have been a member at sunset Ford for many years. I enjoy being able to take my car to someone who everyone will expect to know the vehicle inside and out. The staff is friendly and knowledgeable and i More

by BEHRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Oct 23, 2020 -

Sunset Ford responded

Thank you so much for sharing this with us! We truly appreciate your repeat business, and we always enjoy having you here with us. We look forward to helping you out in the future in any way we can.

October 22, 2020

Quick, courteous, took care of what I went in for in reasonable amt of time. Suggested other service needs, gave info and estimate but not pushy about getting it done. More

by RANDYCGENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Sunset Ford responded

We really appreciate your feedback! It is great to hear our staff took such great care of you. We hope to see you here again!

October 22, 2020

Great service. I couldn’t get my car in for 2 weeks for basic service but was able to drop it off and they had I back to me in a couple of days. I arrived late to pick up my car and they had closed. They o More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Oct 23, 2020 -

Sunset Ford responded

Thank you for taking the time to leave us a review, Chris! We are happy to hear that you had a positive experience with our team, and we appreciate your business. Our team is here for any future needs, and we hope to see you again!

October 21, 2020

I had an excellent experience shopping for my new Ford Ranger at Sunset Ford. The staff, including Bin Fu, Larry Sidberry, and Justin Lombard, was helpful, polite, and easy to work with. I would definitel More

by colbyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bin Fu
Oct 22, 2020 -

Sunset Ford responded

Congratulations on your new Ranger, and thank you for choosing Sunset Ford! We are so happy to hear that our team provided you with the shopping experience you deserved.

October 21, 2020

Service representative was friendly. I came in for an oil change and some questions. I left with several maintenance items being taken care of...all to my satisfaction. More

by Linda Malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Oct 22, 2020 -

Sunset Ford responded

Thank you, Linda! We appreciate your business, and we are here for any future needs. Come back and see us!

October 21, 2020

He was very professional and kind through out my service department experience. I would definitely return to have more service work done. Thank you Bob More

by greatgrandam94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Oct 22, 2020 -

Sunset Ford responded

Thank you for the review. We appreciate your business, and we look forward to working with you again!

October 18, 2020

The salesman (Tony Pizzella) was very helpful and polite. He was able to answer all our questions or find the answer. We had a very nice experience purchasing our car. More

by happypurchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Sunset Ford responded

Thank you so much for the great review and congrats on your vehicle! Our team enjoyed working with you. Thank you for choosing Sunset Ford!

October 17, 2020

Superior customer service and quality incentives!!! Tony Pizzella is top notch. Came to an agreement without hassle and I felt like a winner in the end. Thank you Sunset Ford team for turning me into a life More

by Cjgleich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Sunset Ford responded

Thanks for the 5 stars and the feedback! It was such a pleasure working with you, and we look forward to a long relationship. Welcome to the family!

October 17, 2020

Wow. I understand why this dealership has been in business over 100 years. Thank you to Howard Wood, Larry Sidberry, Tony Pizzella, and Treff LaPlant. Unbelievable service. What a great buying experi More

by Deryck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Howard Wood
Oct 19, 2020 -

Sunset Ford responded

Thank you for sharing this with us! It is great to hear our team took such great care of you, and we appreciate your business. We hope to see you here again!

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