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Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
October 13, 2020
On time and able to find what I want.Finance guy was On time and able to find what I want. Finance guy was awesome to work with. Tony followed up many times to keep things moving. Was very knowledgable On time and able to find what I want. Finance guy was awesome to work with. Tony followed up many times to keep things moving. Was very knowledgable More
by Keith.walck
October 13, 2020
Everyone is so nice and the work gets done right! The service managers remember me whenever I come in, and we have a lot of fun talking about life. They are all great people! service managers remember me whenever I come in, and we have a lot of fun talking about life. They are all great people! More
by dl2scano
Verified CustomerOctober 13, 2020
Excellent Staff. Bi Fu went out of his way to help purchase our of a new vehicle. We appreciate that kind of service. Thank you. purchase our of a new vehicle. We appreciate that kind of service. Thank you. More
by eawilliams64
October 13, 2020
Great place to buy a vehicle! Bin was awesome! My son buys his service vehicles for his business at Sunset Ford and highly recommends them. I couldn’t be any happier with my new Fusion. buys his service vehicles for his business at Sunset Ford and highly recommends them. I couldn’t be any happier with my new Fusion. More
by larryakaiser
Employees Worked With
Bin Fu
October 12, 2020
We went in looking to get one car and left with two. We ended up causing them to stay past closing on a Saturday, but they were wonderful about it! Didn't feel rushed at all. Tim and Treff are great! ended up causing them to stay past closing on a Saturday, but they were wonderful about it! Didn't feel rushed at all. Tim and Treff are great! More
by krbaker1192
October 12, 2020
Compared to the Chevy salesman we met, Mike Geraghty made it easy and painless. This was our 2nd experience buying w/him and he was great!! it easy and painless. This was our 2nd experience buying w/him and he was great!! More
by SNJRUSSO
October 12, 2020
Service met my expectations. Simple safety and emissions test. Would have gotten an oil change, but couldn’t get it scheduled. No complaints regarding my service. Requiring 25 words on a survey is a bit ann test. Would have gotten an oil change, but couldn’t get it scheduled. No complaints regarding my service. Requiring 25 words on a survey is a bit annoying! More
by RJOKERST
Employees Worked With
Bob Edwards Jr.
October 11, 2020
Service rep was eager to help me. Very personable and did not try to sell me unnecessary service! I appreciate that for sure! Worth driving the extra mikes fir service. not try to sell me unnecessary service! I appreciate that for sure! Worth driving the extra mikes fir service. More
by MARIAPINZ
Employees Worked With
Bob Edwards Jr.
October 10, 2020
THIS is what a car buying experience should be! Tony was an ideal salesman, not pushy, but very knowledgeable and helpful. Entire process was thorough, efficient and pleasant, from the sale to the fina was an ideal salesman, not pushy, but very knowledgeable and helpful. Entire process was thorough, efficient and pleasant, from the sale to the financing. Jason in Financing was very professional and made the entire process so quick and easy. He understood our needs and suggested options. They even stayed late to complete our transaction, even though we offered to come back and complete it the next day. We couldn't be happier with our experience! More
by kdonnell
