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Sunset Ford
St. Louis, MO
6,154 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,154 reviews
October 09, 2020
Brett Mathis is the best. He does such a great job he really is fantastic. Probably deserves a big raise or at least employee’ of the month. really is fantastic. Probably deserves a big raise or at least employee’ of the month. More
by CODY99_9
Verified CustomerEmployees Worked With
October 08, 2020
My visit was to have a key made when I arrived the service advisor Brett Mathis informed me that the keys were $25 and if there would be a charge of 5750 for programming but I need it all the keys so service advisor Brett Mathis informed me that the keys were $25 and if there would be a charge of 5750 for programming but I need it all the keys so I’d have to come back the next day arrive the next day Brett remembered me and he took care of me come to find out the key could be programmed from the car in doing so I didn’t have to pay the 5750 They could’ve charged me and I wouldn’t known the difference More
by Dave
Employees Worked With
October 08, 2020
I have been doing business with sunset ford and I am very happy with the service. The girl I talk to on the phone. Mike sensmeyer who writes my tickets up and Chris schelling who does the work. Tony who sold happy with the service. The girl I talk to on the phone. Mike sensmeyer who writes my tickets up and Chris schelling who does the work. Tony who sold me my car great job guys More
by WJNAHM
October 08, 2020
Service was excellent exactly what is expected from a top rated dealership I was greeted promptly, double check the service items that needed attention during the visit rated dealership I was greeted promptly, double check the service items that needed attention during the visit More
by jsbahr
Employees Worked With
Mike Konersmann, Bin Fu
October 08, 2020
We set up an appointment with Bin to look at a f-150 we found on line. He promptly greeted us as we walked into dealership. Throughout the sales process Bin was very attentive to details and answered qu found on line. He promptly greeted us as we walked into dealership. Throughout the sales process Bin was very attentive to details and answered questions we had, if he didn’t know the answer he sought it out. We did not move on to next step until we could check off that we were good. After the sale, Bin continued to shine, brought the vehicle back for some aftermarket items and he was on top of his game. Thanks for your hefgorts & hospitality. We really appreciate you’re efforts!! More
by jsbahr
Employees Worked With
Bin Fu
October 08, 2020
Fast, friendly service. My service advisor, Brett Mathis was great to work with and now my Mustang runs better and sounds great. I highly recommend the Rouch upgrade ... which can only be done at Sunset For was great to work with and now my Mustang runs better and sounds great. I highly recommend the Rouch upgrade ... which can only be done at Sunset Ford without voiding your warranty. More
by Drawcat
Employees Worked With
October 08, 2020
Great dealership have always appreciated the customer service. The people are courteous and take care of you promptly. They always make sure that the services that they provide me is done correctly service. The people are courteous and take care of you promptly. They always make sure that the services that they provide me is done correctly More
by JEANNINECZECH
Employees Worked With
Doug Bauer
October 07, 2020
I love the people working there. They are always ready to answer my questions and the service dept does a great job. We are a Ford family and will continue to be to answer my questions and the service dept does a great job. We are a Ford family and will continue to be More
by LADYSHIRLEY
Employees Worked With
Other Employees :
Michael Wilhite, Jesse Cronk, Doug Bauer, Jeremy Davis
October 07, 2020
Great service team! Quality team work and they make you feel like your the only customer there. Would reccomend to anyone that drives a Ford! feel like your the only customer there. Would reccomend to anyone that drives a Ford! More
by BOB.EDWARDS
Employees Worked With
Jacob Vorwerk, Jacob Klinckhardt, Bob Edwards Jr.
October 06, 2020
Brett is fantastic to work with. He always goes above and beyond to make sure our experience is great! Thank you for always making things right! beyond to make sure our experience is great! Thank you for always making things right! More
by ERIN
Employees Worked With
