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Sunset Ford
St. Louis, MO
6,155 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,155 reviews
October 06, 2020
Brett is fantastic to work with. He always goes above and beyond to make sure our experience is great! Thank you for always making things right! beyond to make sure our experience is great! Thank you for always making things right! More
by ERIN
Verified CustomerEmployees Worked With
October 03, 2020
Tony was great. He had the two cars I was interested in pulled up, ready to test drive. He was very honest and informed of the car he was selling me. pulled up, ready to test drive. He was very honest and informed of the car he was selling me. More
by mgoetz03
Employees Worked With
October 02, 2020
Mike is my go to representative at the dealership. He is super knowledgeable and incredibly professional. I won't take my truck anywhere else for service. I trust his judgement more than anyone else I've super knowledgeable and incredibly professional. I won't take my truck anywhere else for service. I trust his judgement more than anyone else I've ever met in the automotive industry. More
by kons163
Employees Worked With
Mike Konersmann
October 02, 2020
Sean was awesome he got my car in and out in no time!!! I’m very satisfied with the service department. I will definitely go to Sunset for all of my needs. I’m very satisfied with the service department. I will definitely go to Sunset for all of my needs. More
by kountzde
Employees Worked With
Doug Fitzgerald, Sean Johns
October 02, 2020
All body and service work was completed as stated. Email updates regarding my body work were very helpful. Masks were worn by all employees during my visits. updates regarding my body work were very helpful. Masks were worn by all employees during my visits. More
by MRRSNJEF2029
October 01, 2020
All good service done promptly. Price was a bit high for 3 hoses replaced with updated replacement due to manufacturing defective hoses This service should have been done with no charge due to manufacturin 3 hoses replaced with updated replacement due to manufacturing defective hoses This service should have been done with no charge due to manufacturing defects More
by bobkarpin
Employees Worked With
October 01, 2020
Tony and Howard has sold us 3 cars and they always goes above and beyond for us. Couldn’t ask for better customer service. I will definitely recommend anyone I know to go see these two guys. above and beyond for us. Couldn’t ask for better customer service. I will definitely recommend anyone I know to go see these two guys. More
by amberrwillyard
October 01, 2020
Lonnie Poe is my service advisor, she is very good about letting me know what my vehicle Maintenance needs are in a courteous and knowledgeable manner letting me know what my vehicle Maintenance needs are in a courteous and knowledgeable manner More
by kenmoonier
Employees Worked With
Sean Johns
October 01, 2020
The sales department was well prepared. I knew what I was looking for so it was not complicated. The financial department was prepared and it was completed in a timely manner. was looking for so it was not complicated. The financial department was prepared and it was completed in a timely manner. More
by gfedgar
September 30, 2020
The people were polite, quick and helpful. I was waited on pretty quickly . Everyone was wearing a mask, the place was clean and distancing signs were posted. on pretty quickly . Everyone was wearing a mask, the place was clean and distancing signs were posted. More
by COOKIE530M
Employees Worked With
