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Sunset Ford

St. Louis, MO

4.8
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,151 reviews

January 08, 2019

15 out of 10! I bought a 2017 Focus Titanium. My buddy Nick Everding found this car online on New Years Eve and my Dad and I decided to give this one a look after More

by CsT Design
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Nicholas Everding
Jan 09, 2019 -

Sunset Ford responded

Thank you so much for the great review and kind words for Nick, and congratulations on your new car! It was such a pleasure working with you, and our team appreciated the chance to earn your business. We are here for any future needs, come back and see us!

January 05, 2019

Good experience Just bought a new 19 Edge Titanium... Sales person Ryan was helpful, knowledgeable and gave us a fair price up front. The finance man Treff was easy More

by Tomg3rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Ryan Bladdick
Jan 07, 2019 -

Sunset Ford responded

It is great to read such wonderful comments about your recent experience with us! We truly appreciated the chance to earn your business, and we hope you enjoy your new Edge for many years. Thank you so much for choosing Sunset Ford!

January 04, 2019

Service I have never had a bad experience at this dealership. I purchased my car in September from Sunset and purchased a car for my daughter at another deal More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann
Jan 07, 2019 -

Sunset Ford responded

Thank you so much for the outstanding review, Brenda! Our team truly enjoyed working with you, and we are sorry to hear that you didn't have the top-notch experience when shopping for your daughter. The Sunset Ford team is always here for you, and we hope to have the opportunity to work with you again in the future. Thank you for choosing Sunset Ford!

December 31, 2018

A++++ Experience Although I have yet to make a purchase I felt the need to write this. Sunset Ford and everyone I encountered there were just so not like other dealers More

by OldMcDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dostal
Jan 02, 2019 -

Sunset Ford responded

Thank you so much for the outstanding rating and kind words! It has been a pleasure working with you, and we hope to have you back again in the future. Our team is always here to help, thank you for visiting Sunset Ford!

December 29, 2018

EXCELLENT Very helpful, great follow up from the first contact. Email and voice mails always followed up on. Everyone worked together. I am happy with my vechic More

by TLEdge2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Angelica Martin
Dec 31, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! We appreciate the chance to earn your business, and we wish you all the best with your new vehicle. Welcome to the Sunset Family, we look forward to a long relationship with you!

December 29, 2018

Comfortable process Inventory, no sales pressure, friendly staff.....great experience. Highly recommend this dealership to anyone looking for new or used vehicles. I coul More

by Eric C
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Dec 31, 2018 -

Sunset Ford responded

Thank you so much, Eric! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

December 27, 2018

Pricing You advertised a 2018 Ford F150 raptor with an internet price of 64k then after some back and forth the true price is 68 almost 69k. Nothing infuriate More

by dingeeers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Dostal
Dec 28, 2018 -

Sunset Ford responded

John, we’re very sorry for the miscommunication on our pricing. I would be happy to review the circumstances that occurred. We’re 107 year old family business that prides itself on the customer experience. The last thing we want to do is create distrust with our customers. I understand your frustration and appreciate your feedback. Please call me @ 314-467-1148, Pete Heutel, General Manager.

December 27, 2018

Just the way I like it! We found the truck we wanted to look at on the website. We were greeted by Mike Geraghty on the lot when we stopped to look at the F150. He was pleasa More

by Mick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Webb
Dec 28, 2018 -

Sunset Ford responded

Thank you so much for the fantastic rating, Mick! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

December 26, 2018

Replacing a perfect car I had to unexpectedly replace my "perfect" car when it got hit by a line truck. I expected the worst, but it was a very painless experience. More

by Titanium Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Sunset Ford responded

Thank you for sharing this with us! We are sorry to hear that your car was totaled, but we are very happy to hear that we were able to get you behind the wheel of a great vehicle. We wish you all the best and are here for any future needs. Thank you for choosing Sunset Ford!

December 25, 2018

Very nice and well organized We are most happy with our new 2018 F150 truck. Our sales lady was very pleasant, and very knowledgeable with every thing we asked and she explained More

by White Gold F150, TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Angelica Martin
Dec 26, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

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