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Sunset Ford

St. Louis, MO

4.8
6,126 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,126 reviews

October 11, 2016

Great people and easy to work with I had a difficult situation that was made easy by everyone involved. I purchased a truck from another dealer that I wasn't happy with. Steven Lower wa More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Schrijver
Oct 12, 2016 -

Sunset Ford responded

Thank you for sharing this with us, Mike! We are so happy to hear that Steven and the team could help you get into a truck that you truly love. Our team appreciates your business and recommendation, and we hope to work with you again in the future!

October 10, 2016

Fast and Easy My overall experience was great, fast, and easy. Brad Johnson was always available for me and was very professional even though he's only in his early More

by lbKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Johnson
Oct 11, 2016 -

Sunset Ford responded

Thank you so much for taking the time to provide feedback on your experience, we are always looking to improve! Our team truly appreciates your business and we hope to have you back again in the future. Enjoy your new car!

October 08, 2016

Excellent experience Had been looking at other makes and models. The salesman was knowledgeable, respectful, concerned about meeting our needs and price range, provided su More

by RnK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Jason Zeman
Oct 10, 2016 -

Sunset Ford responded

Here at Sunset Ford it is always our goal to ensure that our customers receive the best service and have all the needed information from our team members to make the right choice, and we are so pleased to hear that our team did just that! It was an absolute pleasure working with you and we hope to have you back again in the future!

October 07, 2016

Quick Sale We went in knowing what we were looking for. We were looking between a couple inventories between dealers but Brad was friendly and willing to work wi More

by Rjbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Brad Johnson
Oct 07, 2016 -

Sunset Ford responded

Thank you for sharing this with us, and congratulations on your new car! It makes us very happy to hear that Brad provided you with the service you deserve, and we appreciate the opportunity to earn your business. It was wonderful working with you and we hope to have you back again in the future!

October 04, 2016

Great experience! We stopped in to just take a look, and we walked out with a new car! We had a great experience at this dealership and with Steve. It was a very quic More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Oct 05, 2016 -

Sunset Ford responded

Congratulations on your new car! Our team truly appreciates your kind words and recommendation, and we can't thank you enough for your business. It was such a pleasure working with you and we hope to have you back again!

October 04, 2016

To busy to handle a brake job I called on OCTOBER 3rd to set up an appointment at 430 on October 4th to have the front brakes changed out on my wife's Escape. I was informed at tha More

by Jeremiah 1981
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
October 02, 2016

Enjoyable Purchase Experience I was working with five dealerships to find the right truck, get the right price and the best value for my trade. Some were too disengaged, some were More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Lower
Oct 03, 2016 -

Sunset Ford responded

Hi Dan, Thank you for sharing this with us! It is always our goal to provide our customers with the right information and the best possible service, and we are so pleased to hear that Steve did just that for you. We truly appreciate your business and your praise, and we hope you enjoy your new truck. Thank you for choosing Sunset Ford!

October 01, 2016

Fantastic Service Most painless process I have ever had in buying a vehicle! Thank you Mr. Wood for making this so easy. I will definitely be returning to Sunset Ford More

by TonyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Oct 03, 2016 -

Sunset Ford responded

It is always our goal to make car buying a simple and enjoyable process for our customers, and we are pleased to hear about your wonderful experience. It was great working with you and our team looks forward to helping you out in the future in any way we can! Thank you for choosing Sunset Ford!

October 01, 2016

Thorough What thorough service by my salesman! He helped get all of my setting setup how I wanted them and showed me every bell and whistle. He truly went abov More

by Kaylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Oct 03, 2016 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

October 01, 2016

Hassle Free Truck Purchase We worked with Steve Lower and the entire process from start to finish was made extremely easy by Steve and Jason Straub. Our purchase included two tr More

by Cards4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Straub, Jason Schrijver
Oct 03, 2016 -

Sunset Ford responded

Thank you for sharing this wonderful experience with us! We are very pleased to hear that Steve, Jason and the team provided you with the service you deserve. We appreciate the opportunity to earn your business and we hope you are enjoying your new vehicle. Thank you for choosing Sunset Ford, come back and see us again soon!

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