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Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.3
877 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

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Showing 877 reviews

September 15, 2021

Thanks for going above and beyond. After spending a day at dealership after dealership, Sunset had the best deal and best Customer service. I know I was not the easiest customer, but they handled everythi More

by JDANCE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Austin, Chris
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Sep 15, 2021 -

Sunset Ford responded

Thanks for your feedback on your recent visit to Sunset Ford. I'm glad to hear that Craig, Austin and Chris were able to assist you with choosing your second new vehicle and that you had such a positive experience. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Excellent service and communication. Scott H. was very professional and him and his team were able to get my vehicle looked at and repaired sooner than expected. More

by Charles W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hummel
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Sep 15, 2021 -

Sunset Ford responded

Charles, Thanks for sharing your thoughts about your experience working with Scott here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Keep me informed with every step with the service I had. Thank you! Keep up the good work! More

by stevennicaise65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure name. It was a drop off and pick up after hours.
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Sep 15, 2021 -

Sunset Ford responded

Steven, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

Tammy was easy to work with. Called to make sure we got everything. Called when service was done. More

by KCHESS526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
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Sep 15, 2021 -

Sunset Ford responded

We appreciate your business, Tammy and our team look forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

We were attended to in a very friendly and professional manner. Aron provided for us the new vehicle we wanted and trade-ins we desired. More

by SHERIBRADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron
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Sep 15, 2021 -

Sunset Ford responded

Shari, Thank you for taking the time to share your feedback with us. Aron and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 15, 2021

It was a pleasure dealing with everyone there .Tom horn was especially great t o talk with her More

by LEONARDVELASQUEZ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom horn
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Sep 15, 2021 -

Sunset Ford responded

Leonard, Thank you for sharing your experience with us! We're happy to hear it went well working with Tom and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 14, 2021

This place is awesome, very easy to deal with! I will recommend this place to all friends and family More

by cra1977joh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Johnson, Justin Gaul, Austin Witters
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Sep 14, 2021 -

Sunset Ford responded

Thank you for your very kind review. Craig, Justin and Austin strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 14, 2021

Dealership itself is not bad service department charges way too much and has trouble communicating. More

by APRIL.BARONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No I will not
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Sep 14, 2021 -

Sunset Ford responded

April, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 14, 2021

Everything went smoothly from start to finish. Workers were polite and clear as to when I could expect my truck being finished More

by KTBJSROKA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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Sep 14, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

September 13, 2021

Friendly, honest, reliable, great customer service from when you walk into their doors. Definitely recommend them to purchase your next vehicle! More

by EDMOND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray ponzo, Mark Russell, Chris in finance
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Sep 13, 2021 -

Sunset Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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