Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sunset Ford

Sumner, WA

Overview
Reviews
Vehicles
3.3
877 Reviews
Contact Dealership

6616 166th Ave E

Sumner, WA

98390

Directions

By Type

Showing 877 reviews

August 15, 2021

Great service. Second car I bought there in two months. Couldn't be easier and the staff makes it a very pleasant experience with no hassles. More

by MACISAAC_4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Young, Austin and Mike conly
Report | Print
Aug 16, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear our team was once again able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 14, 2021

The cost for chip protect is in the extreme since it is just a simple wrap but only covers very small sections of the vehicle. You could pay similar price at a wrap shop get a nice design and cover the who More

by NATHANIAL.PERRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Aug 16, 2021 -

Sunset Ford responded

Nathanial, thank you for taking the time to review our service department. We look forward to sharing your comments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 14, 2021

Our first service was easy and quick. We did have to wait 3 weeks for an appointment, but that was because of the time of year. Very pleased with the appointment More

by COUGNIX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 16, 2021 -

Sunset Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 14, 2021

Great customer service. Aaron is awesome! He helped us get a bigger car for our growing family and helped us stay within our price range. More

by CYNTHIAREIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Aug 16, 2021 -

Sunset Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Aaron and hope you enjoy your new bigger vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 14, 2021

Subpar at best! 3rd auto purchased from Sunset and will be looking else where in the future. Take your sunglasses, it’s shady business there More

by THEGRINSHIRE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin
Report | Print
Aug 31, 2021 -

Sunset Ford responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us. Please email us at wecare@sunsetautofamily.com

August 13, 2021

There was a snafu on the schedule date. I came in and they said I was 3 weeks early, but they still got me in. More

by WAZZUJON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Aug 16, 2021 -

Sunset Ford responded

Thank you so much for your excellent review! We are so glad that we were able to get you in at your convenience. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 13, 2021

Easy to work with. Good inventory. The warranty for life gives me peace of mind. I was shown exactly what I came in to see More

by KMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Aug 16, 2021 -

Sunset Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 12, 2021

Awesome, quick, easy buying process with rad sales staff...would definitely consider buying from Sunset again in the future. And the Sunset warranty is a bonus well worth it’s weight in gold More

by roberthaslam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo
Report | Print
Aug 12, 2021 -

Sunset Ford responded

Robert, Thanks for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 12, 2021

Polite amazing employees. I haven't always had good service from this dealership's manager. But the service team and agents are a joy to work with. More

by DOUGLASMOLBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 12, 2021 -

Sunset Ford responded

Thank you! We appreciate your business, Douglas, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

August 12, 2021

Not pushy -friendly-listens to what we have to say. They searched for details and information for the questions I had. I didn’t feel pressured at all. More

by MRMARKWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Aron
Report | Print
Aug 12, 2021 -

Sunset Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you found our team to be friendly and helpful here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

1
...
30
31
32
...
88