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Sunset Ford
Sumner, WA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 875 reviews
July 25, 2021
Very good visit, great customer service representatives. Only issue was that they were supposed to call when it was done. Didn’t get a call. I showed up, was told that it was done but nobody called me. Only issue was that they were supposed to call when it was done. Didn’t get a call. I showed up, was told that it was done but nobody called me. More
by RARACELEY
Verified CustomerEmployees Worked With
Cameron
July 24, 2021
I’m always treated with the utmost respect. Greeted with a smile and treated like family. I will buy my next vehicle from Sunset. I have recommended Sunset for their next vehicle. a smile and treated like family. I will buy my next vehicle from Sunset. I have recommended Sunset for their next vehicle. More
by abretthauer
Employees Worked With
Camron
July 23, 2021
Nice and clean environment. Received a friendly welcome and experienced good customer service. Salesperson was knowledgeable, helpful and very patient with us. He listened to our needs and helped us find t and experienced good customer service. Salesperson was knowledgeable, helpful and very patient with us. He listened to our needs and helped us find the right vehicle. More
by Helen H
Employees Worked With
Christopher Ross
July 22, 2021
The service department was very helpful and had my vehicle done earlier than expected and scheduled. Tammy was very friendly to work with. We will come back. vehicle done earlier than expected and scheduled. Tammy was very friendly to work with. We will come back. More
by fakersmom
Employees Worked With
Tammy
July 22, 2021
The person who helped us was great. Very nice and professional I would recommend the business. Overall it was a good experience thank you very much professional I would recommend the business. Overall it was a good experience thank you very much More
by NFERGUSON31
Employees Worked With
Don't know
July 22, 2021
The service was done quickly. There was clear communication so I knew what to expect. The service people were helpful and efficient. I’ve appreciated the text reminder about the service. communication so I knew what to expect. The service people were helpful and efficient. I’ve appreciated the text reminder about the service. More
by KROSS13
Employees Worked With
Tammy
July 22, 2021
If I wouldn’t have called we would not have gotten our car back. Then after worked on left hood open and didn’t close it all the way. Saw it bouncing up and down as we were on the freeway car back. Then after worked on left hood open and didn’t close it all the way. Saw it bouncing up and down as we were on the freeway More
by odellbp
Employees Worked With
Service manager and 2 different people in the service dept
