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Sunset Ford
Sumner, WA
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 877 reviews
July 27, 2021
Tammy was very helpful! I appreciated her continually keeping me updated on the status of my car. While the service took a while to complete due to the back ordered parts, the team was very friendly. keeping me updated on the status of my car. While the service took a while to complete due to the back ordered parts, the team was very friendly. More
by Lyndz721
Verified CustomerEmployees Worked With
Tammy
July 25, 2021
Very poor. They had my vehicle in for repairs and oil change and they didn't even notice the serpentine belt was shredded. I ended up having to have it towed right after bringing it home. Very disappoint change and they didn't even notice the serpentine belt was shredded. I ended up having to have it towed right after bringing it home. Very disappointed that they didn't even notice that. I had to pay for the towing to another dealership and rental car because of it. More
by Dholden2014
Employees Worked With
Crystal
July 25, 2021
Very good visit, great customer service representatives. Only issue was that they were supposed to call when it was done. Didn’t get a call. I showed up, was told that it was done but nobody called me. Only issue was that they were supposed to call when it was done. Didn’t get a call. I showed up, was told that it was done but nobody called me. More
by RARACELEY
Employees Worked With
Cameron
July 24, 2021
I’m always treated with the utmost respect. Greeted with a smile and treated like family. I will buy my next vehicle from Sunset. I have recommended Sunset for their next vehicle. a smile and treated like family. I will buy my next vehicle from Sunset. I have recommended Sunset for their next vehicle. More
by abretthauer
Employees Worked With
Camron
July 23, 2021
Nice and clean environment. Received a friendly welcome and experienced good customer service. Salesperson was knowledgeable, helpful and very patient with us. He listened to our needs and helped us find t and experienced good customer service. Salesperson was knowledgeable, helpful and very patient with us. He listened to our needs and helped us find the right vehicle. More
by Helen H
Employees Worked With
Christopher Ross
July 22, 2021
The service department was very helpful and had my vehicle done earlier than expected and scheduled. Tammy was very friendly to work with. We will come back. vehicle done earlier than expected and scheduled. Tammy was very friendly to work with. We will come back. More
by fakersmom
Employees Worked With
Tammy
July 22, 2021
The person who helped us was great. Very nice and professional I would recommend the business. Overall it was a good experience thank you very much professional I would recommend the business. Overall it was a good experience thank you very much More
by NFERGUSON31
Employees Worked With
Don't know
July 22, 2021
The service was done quickly. There was clear communication so I knew what to expect. The service people were helpful and efficient. I’ve appreciated the text reminder about the service. communication so I knew what to expect. The service people were helpful and efficient. I’ve appreciated the text reminder about the service. More
by KROSS13
Employees Worked With
Tammy
