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Sunset Ford
Sumner, WA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 875 reviews
June 16, 2021
Did their best to fit my car in and excellent communication, sales manager helped with a mishap and communication was excellent. Sales and service so far is good communication, sales manager helped with a mishap and communication was excellent. Sales and service so far is good More
by SPITTS73
Verified CustomerEmployees Worked With
Dave, crystal
June 16, 2021
They're kind and courteous, always a smiling face. They really try and be quick at repairing your vehicle, ahead of appointment scheduled. So far repairs have been great, they're diesel technicians seem to really try and be quick at repairing your vehicle, ahead of appointment scheduled. So far repairs have been great, they're diesel technicians seem to know their stuff! Thank you More
by charlesgarten69
Employees Worked With
Crystal my service advisor
June 14, 2021
Maintenance was supposedly completed same day and No Call or Message to pick up vehicle until we called 1 week later. It also took a month just to get the parts. No sense of customer service or Message to pick up vehicle until we called 1 week later. It also took a month just to get the parts. No sense of customer service More
by DELIVERYKINGS
Employees Worked With
Scott
June 14, 2021
Double checked tires ‘at 36PSI’ before leaving. My tires not set to 36. They range from 31-44. Bad when someone went and specifically checked pressure not set to 36. They range from 31-44. Bad when someone went and specifically checked pressure More
by T_GOIN
Employees Worked With
No clue
June 14, 2021
I have had my car in twice here for oil service. Done quickly and friendly people. Will be back again for oil service and if in need of a new car. quickly and friendly people. Will be back again for oil service and if in need of a new car. More
by LILMAMA313US
Employees Worked With
Cameron
June 14, 2021
Sean was the best salesman we have ever dealt with!!! Very personable and knowledgeable. He showed us everything on the lot that was with in our request. Thank you so much Sean!! Very personable and knowledgeable. He showed us everything on the lot that was with in our request. Thank you so much Sean!! More
by ANNDECHANT
Employees Worked With
Sean
June 14, 2021
Cameron Witt did everything he could to make the appointment Iright. He was pleasant and listened. Cameron checked to see if I was happy with how he was addressing my concerns. appointment Iright. He was pleasant and listened. Cameron checked to see if I was happy with how he was addressing my concerns. More
by pam
Employees Worked With
Cameron J Witt
June 12, 2021
Super friendly and took great care to keep my car protected during the service. Full plastic seat covers and driver side floor coverings. Smooth and easy service. I little more pricy but at least I k protected during the service. Full plastic seat covers and driver side floor coverings. Smooth and easy service. I little more pricy but at least I know it's quality and thorough work. More
by Barb B.
Employees Worked With
Cameron Witt
June 11, 2021
Greta place to do business with! This is my 2nd new truck with them and have referred 5 people that have purchased cars with them. No stress, Very upfront and Tommy (my sales guy). Bent over backw truck with them and have referred 5 people that have purchased cars with them. No stress, Very upfront and Tommy (my sales guy). Bent over backwards and even came in on his day off for me. Couldn’t be happier More
by jcarter1213
Employees Worked With
Tommy Bonter
