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Sunset Ford
Sumner, WA
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 877 reviews
Verified Customer
April 27, 2021
Excellent salesman-answered all questions and was highly professional. No pressure and very patient with me on test drive as I had only driven my old car for past 20 years. professional. No pressure and very patient with me on test drive as I had only driven my old car for past 20 years. More
by BUCKEND
Employees Worked With
Chris Foss
April 27, 2021
Great price for oil change and tire rotation. Quick service to perform the oil change and tire rotation. The wait in the lobby was pleasant. service to perform the oil change and tire rotation. The wait in the lobby was pleasant. More
by JELLYMOUSE68
Employees Worked With
Scott, tammy
April 27, 2021
I like the girl at desk crystal she was helpful but when I picked up my truck the oil change indicater was not reset and the sticker was not placed on windshield I hope u actually changed my oil I picked up my truck the oil change indicater was not reset and the sticker was not placed on windshield I hope u actually changed my oil More
by tajakers
Employees Worked With
Crystal
April 27, 2021
Scott addressed me this time and said he’d be right with me instead of leaving me to stand there and stare at him while he makes phone calls and shuffles papers around. Much better than last time. Plus the me instead of leaving me to stand there and stare at him while he makes phone calls and shuffles papers around. Much better than last time. Plus the service was quick and we got our pick up back quickly. More
by CCLIFF06
Employees Worked With
Scott Hummel
April 25, 2021
I love the drive in to an enclosed area, especially as it was raining this time. The service was friendly, timely and all items were explained both before and after. Too bad the remote control was lost in was raining this time. The service was friendly, timely and all items were explained both before and after. Too bad the remote control was lost in the waiting room, as was stuck watching HGTV - but it did put me to sleep so even got some rest in the comfortable chair. More
by thehaim
Employees Worked With
Michelle
April 23, 2021
My truck needed service, and there was also a recall to adjust a NOX setting. I brought it in, at the appointed time, and soon I had a text from the tech working on my truck. Everything was done and checke adjust a NOX setting. I brought it in, at the appointed time, and soon I had a text from the tech working on my truck. Everything was done and checked out. He did a good job, and I am a happy customer. More
by GMP175E9
Employees Worked With
Scott
