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Sunset Ford
Sumner, WA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 875 reviews
April 27, 2021
Great price for oil change and tire rotation. Quick service to perform the oil change and tire rotation. The wait in the lobby was pleasant. service to perform the oil change and tire rotation. The wait in the lobby was pleasant. More
by JELLYMOUSE68
Verified CustomerEmployees Worked With
Scott, tammy
April 27, 2021
I like the girl at desk crystal she was helpful but when I picked up my truck the oil change indicater was not reset and the sticker was not placed on windshield I hope u actually changed my oil I picked up my truck the oil change indicater was not reset and the sticker was not placed on windshield I hope u actually changed my oil More
by tajakers
Employees Worked With
Crystal
April 27, 2021
Scott addressed me this time and said he’d be right with me instead of leaving me to stand there and stare at him while he makes phone calls and shuffles papers around. Much better than last time. Plus the me instead of leaving me to stand there and stare at him while he makes phone calls and shuffles papers around. Much better than last time. Plus the service was quick and we got our pick up back quickly. More
by CCLIFF06
Employees Worked With
Scott Hummel
April 25, 2021
I love the drive in to an enclosed area, especially as it was raining this time. The service was friendly, timely and all items were explained both before and after. Too bad the remote control was lost in was raining this time. The service was friendly, timely and all items were explained both before and after. Too bad the remote control was lost in the waiting room, as was stuck watching HGTV - but it did put me to sleep so even got some rest in the comfortable chair. More
by thehaim
Employees Worked With
Michelle
April 23, 2021
My truck needed service, and there was also a recall to adjust a NOX setting. I brought it in, at the appointed time, and soon I had a text from the tech working on my truck. Everything was done and checke adjust a NOX setting. I brought it in, at the appointed time, and soon I had a text from the tech working on my truck. Everything was done and checked out. He did a good job, and I am a happy customer. More
by GMP175E9
Employees Worked With
Scott
April 22, 2021
Excellent service knowledge from Tom Horn.He knew what I Excellent service knowledge from Tom Horn. He knew what I need and found the perfect truck for me. Second truck I have bought from Tom Excellent service knowledge from Tom Horn. He knew what I need and found the perfect truck for me. Second truck I have bought from Tom More
by ROBERTSIEGFRIED
Employees Worked With
Tom Horn Sales, Scott in Service
April 21, 2021
Scheduling was easy. My diesel oil change and service was completed on time and the staff was professional and friendly. Sunset Ford has always taken good care of me and my truck. was completed on time and the staff was professional and friendly. Sunset Ford has always taken good care of me and my truck. More
by HOLMES.SHANE.M
Employees Worked With
Michelle
