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Sunset Ford
Sumner, WA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 875 reviews
April 20, 2021
Very pleased with the service and love the shuttle as well. I had a check engine light that was coming on and was told it would cost me $159.00 to check it out. Not happy about that. I spent $2200.00 as well. I had a check engine light that was coming on and was told it would cost me $159.00 to check it out. Not happy about that. I spent $2200.00 as it Did not have it done. Figured the analysis should have cost nothing and then the repair would cost something. ???? Not happy about that one!! More
by Arlin Satterthwaite
Verified CustomerEmployees Worked With
Crystal in Service
April 20, 2021
I came in just wanting to look at options and ended up falling in love with my car and I did not feel any pressure to buy. It was a great experience!! falling in love with my car and I did not feel any pressure to buy. It was a great experience!! More
by SHANNA.JOSEPHSON
Employees Worked With
Joey
April 18, 2021
Wonderful experience. It was great, the car came earlier than expected and the whole sale went smooth and we love our car! We will for sure consider buying our next car thru you than expected and the whole sale went smooth and we love our car! We will for sure consider buying our next car thru you More
by Sandkgleason
Employees Worked With
John Kim
April 18, 2021
They always do really top-quality work and don’t try to upsell me on a bunch of stuff I don’t need. Best dealer service department I’ve been to. upsell me on a bunch of stuff I don’t need. Best dealer service department I’ve been to. More
by LCFREER
Employees Worked With
Tammy Takayesu
April 17, 2021
Excellent customer service, I really felt they took the time to help me with my needs, fast service, kept me informed along the way and my truck is good as new! Thank you Sunset Ford! time to help me with my needs, fast service, kept me informed along the way and my truck is good as new! Thank you Sunset Ford! More
by Kari H.
Employees Worked With
Scott
April 17, 2021
Very happy with the service, they were super busy and still had time to handle all my requests. Didn’t feel pressured to buy. Just real people wanting to talk about what you need. still had time to handle all my requests. Didn’t feel pressured to buy. Just real people wanting to talk about what you need. More
by james424
Employees Worked With
Clay, Austin
April 16, 2021
Fantastic sales and finance people. Really great people. Easiest purchase we’ve made by far. John was able to find exactly what I was after quickly. Easiest purchase we’ve made by far. John was able to find exactly what I was after quickly. More
by VICTORAM136
Employees Worked With
John kim
