
Sunset Ford
Sumner, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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I have been happy with every aspect of this dealership. Craig and Chris have been responsive to my needs in a vehicle, have purchased 3 vehicles in the last 2 years. My experience with the service departm Craig and Chris have been responsive to my needs in a vehicle, have purchased 3 vehicles in the last 2 years. My experience with the service department has always been positive which is why I switched to this dealership to purchase my cars. Don’t feel pressured to buy all the add ons so picking up the car was a positive experience. More
It was great working with Tom. Tom has excellent customer service skills. My unpleasant experience with the other sales rep. made me rate my overall experience as GOOD, instead of EXCELLENT. service skills. My unpleasant experience with the other sales rep. made me rate my overall experience as GOOD, instead of EXCELLENT. More
Doug was awesome. He wasn't pushy at all and made us feel comfortable. Only thing that I would like to have seen done better, would be knowing there wasn't a second key to the car before financing so I could comfortable. Only thing that I would like to have seen done better, would be knowing there wasn't a second key to the car before financing so I could have negotiated that into the terms of the financing. Other than that, I love sunset and the life time power train warranty and will never buy another car from any other dealership. The gentleman who helped with financing was also great and personable. Thank you! More
Caesar was extremely pleasant to work with. I am very particular about the people I work with I will not tolerate any games I give them one chance to give me their best deal. If I don't like it I walk. N particular about the people I work with I will not tolerate any games I give them one chance to give me their best deal. If I don't like it I walk. No going back and forth with a sales manager. I trust them. I will recommend them and return to them. More
Salesman Craig Johnson was very helpful , called me when truck came in had paper work ready very knowledgeable on all workings of the truck ,, will do business with him again truck came in had paper work ready very knowledgeable on all workings of the truck ,, will do business with him again More
Everything was smooth and easy! John was great to work with. He got me out of a high APR and broken down car to a great, reliable car with no issues. Thanks guys! with. He got me out of a high APR and broken down car to a great, reliable car with no issues. Thanks guys! More
Great experience. No pressure. Very pleased with my new car. Chris was very knowledgeable and gave us a lot of instuction on the features. I would highly recommend sunset ford in Sumner, WA car. Chris was very knowledgeable and gave us a lot of instuction on the features. I would highly recommend sunset ford in Sumner, WA More
Even though I had an appointment my salesman had no idea who I was. I had picked out a truck online and they had the wrong one ready. My salesman did not go through any of the truck’s amenities. I signed a who I was. I had picked out a truck online and they had the wrong one ready. My salesman did not go through any of the truck’s amenities. I signed a paper to NO aftermarket items and AUSTIN in finance still charged me $500 for some light and after I called him and he refused to refund the money. Sunset Ford again shows that car dealerships and car salesman are more crooked than a politician. More