Sunset Ford

Air conditioning repair. Manufacturer recall notice. This isn’t my first service with this dealership. I love pulling up to the automatic doors and driving inside the receiving shop. I have been assisted This isn’t my first service with this dealership. I love pulling up to the automatic doors and driving inside the receiving shop. I have been assisted by Kevin (?) before and find him to be top notch. Although an expensive repair, would wax always kept abreast of the timing and my car was done exactly as planned. More

Worst service ever 3 weeks later got my truck back Would not return calls and felt they screened all calls I will not be back to this dealery 3 weeks later got my truck back Would not return calls and felt they screened all calls I will not be back to this dealery More

Oil change They are kind, courteous, helpful n answer questions n are a good dealership. The service dept especially Desiree was very helpful with my questions They are kind, courteous, helpful n answer questions n are a good dealership. The service dept especially Desiree was very helpful with my questions I had on my dash screen apps. More

Pleasant experience I talked with Doug about buying a used car and in the end we weren't able to come to terms but Doug was very friendly and I felt he really tried to ge I talked with Doug about buying a used car and in the end we weren't able to come to terms but Doug was very friendly and I felt he really tried to get me the price and terms I requested. Even though I chose a car from another dealer I will definitely consider the Sunset dealerships in the future. More

Oil change I have brought my Escape in for oil changes since moving to Pierce county in 2017 and find Sunset employees to be personable, thorough and efficient. I have brought my Escape in for oil changes since moving to Pierce county in 2017 and find Sunset employees to be personable, thorough and efficient. I will use them for all servicing needs in the future. More

Excellent Service This was my first experience with Sunset Ford and I have nothing but positive things to say about every aspect of the service they gave me! It was tim This was my first experience with Sunset Ford and I have nothing but positive things to say about every aspect of the service they gave me! It was time for normal maintenace and also my engine light had come on the day before. I was going out of town and Sunset’s service department was able to work me into their schedule for the next day.. From the moment I walked into the office until I picked up my car Desiree and the rest of the service staff were professional, accomodating and friendly. My car was fixed and serviced in 1 day. I will definitely will be back. More

Great service center Great service they get you in and out ASAP.I would definitely buy my next vehicle from Sunset Ford.The staff is very friendly at Sunset. Great service they get you in and out ASAP.I would definitely buy my next vehicle from Sunset Ford.The staff is very friendly at Sunset. More

Attempted purchase of new truck The advertisement outside the dealership said $14,000 off certain F-150’s. After finding a truck the manager crunched some numbers. To my disbelief, The advertisement outside the dealership said $14,000 off certain F-150’s. After finding a truck the manager crunched some numbers. To my disbelief, they didn’t actually take the $14,000 off msrp but rather the “top msrp” as my sales rep put it. This is shady and possibly unethical business practices. More

Sunset Ford works on E450 RV chassies Friendly and knowledgeable employees. Shop is able to work on large trucks and RVs. Dropped off without an appointment and they got it done in 2 days. Friendly and knowledgeable employees. Shop is able to work on large trucks and RVs. Dropped off without an appointment and they got it done in 2 days. More

Excellent service and friendly staff! I had a great experiance purchading my first new car at Sunset Ford. Jack Ryan's service was top notch. I called ahead and when I arrived he had two c I had a great experiance purchading my first new car at Sunset Ford. Jack Ryan's service was top notch. I called ahead and when I arrived he had two cars of the make and model I was interested in running and ready to go. The staff stayed late to help us complete our purchase. I was impressed by the service at Sunset Ford! Thank you! More