Sunset Ford of Waterloo - Service Center

Amazing service department! ! Lonnie always takes care of me when I come in for service. ! Lonnie always takes care of me when I come in for service. More

The service on my vehicle was done very quickly. The service on my vehicle was done very quickly The service on my vehicle was done very quickly More

Made me feel like a valued customer & understood how detrimental down time is for us detrimental down time is for us More

Great customer service. Sid and Lonnie found me a place to work while I waited. They gave frequent updates on status of my vehicle repairs Sid and Lonnie found me a place to work while I waited. They gave frequent updates on status of my vehicle repairs More

Service advisors are nice. Scheduling is easy. Waiting room is clean. My last service done there wasnt great. Vehicle doesnt go straight afger alignment, sterero repaired and i Scheduling is easy. Waiting room is clean. My last service done there wasnt great. Vehicle doesnt go straight afger alignment, sterero repaired and issues are now worse than before the repair. My skid plate isnt attached fully and falling off truck after oil change. More

Mr Gallagher my service tech was outstanding, provided superior customer service and to me that’s what it all about superior customer service and to me that’s what it all about More

Took care of the problem in a timely manner. kept me informed of my vehicle kept me informed of my vehicle More

Great service all around Fixed my problem and it was done in a timely manner done in a timely manner More

Lonnie did a great job! Did what she said she would do and kept me informed of where we were with the warranty on my tire. Great job! Did what she said she would do and kept me informed of where we were with the warranty on my tire. Great job! More

Hilary was great to work with and made the drop off process a breeze. Will definitely be using this service again! process a breeze. Will definitely be using this service again! More