Sunset Ford of Waterloo - Service Center

Very knowledgeable fast and courteous people. Willing to go the extra mile to give excellent service, without pressure tactics. Will go back for future work. go the extra mile to give excellent service, without pressure tactics. Will go back for future work. More

Took our F150 for it regular oil change. Kelly the service advisor was great as usual. She is friendly and efficient at her job! The mechanics also did a wonderful job! service advisor was great as usual. She is friendly and efficient at her job! The mechanics also did a wonderful job! More

Great people, great service, great place! Great people, great service, great place! Great people, great service, great place! Great people, great service, great place! Great people, great service, great pl great service, great place! Great people, great service, great place! Great people, great service, great place! Great people, great service, great place! More

They were friendly and courteous. They got my car in right away. They completed the work quickly and neatly. I have no concerns about their work. I would recommend them to anyone I know. right away. They completed the work quickly and neatly. I have no concerns about their work. I would recommend them to anyone I know. More

Appreciate Kelly’s personal touch and consistent information. I like having someone who does not force me to feel the need to do more than necessary on my vehicle. information. I like having someone who does not force me to feel the need to do more than necessary on my vehicle. More

They try to oversell and cover their xxx way too much, I had one spark plug bad and they wanted to sell me all 16 spark plugs all coils and all the plug wires had one spark plug bad and they wanted to sell me all 16 spark plugs all coils and all the plug wires More

Friendly, convenient, thorough. Got regular service and they identified my tires are near needing to be replaced. Provided multiple options and did not try to pressure me into buying. I’ve been a regular c they identified my tires are near needing to be replaced. Provided multiple options and did not try to pressure me into buying. I’ve been a regular customer for years and will continue. More

The Sunset Team did a great job with making sure that my warranty was fully utilized, I didn't have to lift a finger and it all got done quickly. warranty was fully utilized, I didn't have to lift a finger and it all got done quickly. More

I always have a good experience at sunset Ford .I hope they stay in business very convenient a great price on oil changes and tire rotation.And Danielle explained my Ford pass rewards . This is the 2nd ve they stay in business very convenient a great price on oil changes and tire rotation.And Danielle explained my Ford pass rewards . This is the 2nd vehicle I purchased through them and will probable do it again in a few years More

Kelly is excellent to deal with in the service department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. More