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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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August 07, 2021

Brett is the most helpful service advisor I've ever worked with. He's very detail oriented and provides an effortless experience for the customer. More

by gilldrivesfast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Sunset Ford responded

We appreciate the great review, and our team hopes to work with you again!

August 07, 2021

Great work , did a complete engine swap under warranty in less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... More

by jc10220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Sunset Ford responded

Thank you so much for the feedback on your visit. Our team enjoyed working with you and we are here for any future needs.

August 06, 2021

The service took great care of me Ford did not have the correct harness for the bed lights but sunset Ford service found a harness that would make the light work for no extra cost More

by DARREL.MEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Aug 09, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review and your business. Our team truly enjoyed working with you, and we hope to see you again!

August 06, 2021

Always do a great job and Lonnie Pope does amazing, Mike also does a excellent job on letting me know everything about my Fprd 550 More

by jhengst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Aug 09, 2021 -

Sunset Ford responded

We appreciate the fantastic review! It is so great to hear that our team has taken care of you, and we can't thank you enough for your business. We look forward to your next visit!

August 06, 2021

Brought our Ford Flex in for the air conditioner compressor to be repaired. Work was completed quickly within one day when I expected a multiple day repair. More

by Aalowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Aug 09, 2021 -

Sunset Ford responded

Thank you so much for the fantastic rating! Our team looks forward to being of service to you again!

August 05, 2021

Mike was great to work with! Always kind, courteous, and informative. Additionally, he was never pushy, but made suggestions upon my request. I had a great experience! More

by jacob.stull416
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Aug 06, 2021 -

Sunset Ford responded

Thank you for the great review! Our team always enjoys working with you, and we appreciate your business. See you next time!

August 05, 2021

Sunset Ford’s service department has always handled my service needs. I have always been greeted in a friendly manner and believe that the service department does an excellent job. More

by rbmcdill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Aug 06, 2021 -

Sunset Ford responded

Thank you for the outstanding review! Our team always enjoys having you here, and we look forward to your next visit!

August 04, 2021

Great service. Always professional. Mike Sensmeyer took great car of us. We love this dealership - consistently awesome personable service. Would highly recommend. We will be back. More

by Drummerdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Koch, Mike Konersmann, Doug Bauer
Aug 05, 2021 -

Sunset Ford responded

Thank you for the outstanding review and recommendation! We always appreciate your business, and we look forward to seeing you again.

August 04, 2021

Everyone was very helpful at the service department. Mike was extremely timely and helpful with ensuring our cars were serviced and taken care of. The more I visit, the more it makes me want to come back. It More

by Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite, Lonnie Pope, Sean Johns
Aug 05, 2021 -

Sunset Ford responded

We appreciate the great review! Our team wishes you all the best and we look forward to your next visit!

August 04, 2021

Good service and quick turnaround. This is a good rating and you still want me to stretch this out to twenty five words! Really? For an oil change! More

by rick.l.weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Aug 05, 2021 -

Sunset Ford responded

We appreciate the rating and your business. Come back and see us!

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