Mike Hamilton
Mike Hamilton at Sunset Ford
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Mike Hamilton

Technician

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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4.9
21 Reviews

Hi I'm a senior master ford tech since 2001 . And I take great pride in my job and workmanship. I enjoy my family and playing guitar sometimes and real estate investing .

Dealership Experience

23 yrs, 8 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

all

4.9

21 Reviews

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21 Reviews of Mike Hamilton

September 21, 2023

Dealership Rating
Employee Rating

Great sale and service department, staff and technicians that are alway willing to go the extra mile. More

by tech31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Boyd-Keys

Sep 22, 2023

Sunset Ford responded

Thank you so much for the great review and for choosing Sunset Ford! Our team is here for any future needs, and we hope to see you again!

July 27, 2023

Dealership Rating
Employee Rating

Nothing but the best for me. .. They have been super awesome and the people I sent there More

by PONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Mathis, Leah Hummell , Alyssia Griffith, Memphis Brewington , Morgan Boyd-Keys, Danielle Jansen, Heather Stewart

Jul 28, 2023

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you, and we wish you all the best!

May 26, 2023

Dealership Rating
Employee Rating

Fast friendly and effective communication. Turn around time was quick and the overall inspection was helpful More

by delegrand79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Sunset Ford responded

We appreciate you taking the time to share your experience with us! Working with you was such a pleasure; our team is here for any future needs!

January 03, 2023

Dealership Rating
Employee Rating

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership! More

by kvnddl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Early, Bill Hubble, Jim McConnell , Scott Benson

Jan 04, 2023

Sunset Ford responded

We appreciate you taking the time to share this with us, and our team wishes you all the best. Thank you for choosing Sunset Ford!

July 31, 2022

Dealership Rating
Employee Rating

Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quick More

by lhman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Sunset Ford responded

Thank you for the feedback on your experience with us. Our team appreciates your business, and we are here for any future needs!

June 11, 2022

Dealership Rating
Employee Rating

Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional. More

by Snls32898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Raster, Matthew Wymer , Neal Watson, Josh Marshall , Jacky Elliott, Jon Fletcher, Faith Jokerst, Sandy Seward, Sydney Smith, Wyatt Cronk

Jun 13, 2022

Sunset Ford responded

Thank you for the outstanding review! Our team looks forward to working with you again in the future!

June 01, 2022

Dealership Rating
Employee Rating

Male mgr wasted my time Female mgr and guy that helped me with hubcaps was great. Oil changer didn't reset system, didn't check my battery, etc. I had been scheduled for front end alignment, rotation and re More

by uwillneedannette
Recommend Dealer
No
Jun 02, 2022

Sunset Ford responded

We appreciate you taking the time to bring this to our attention. We strive to provide the best possible service to our customers and ensure that their needs are taken care of during their visit. We are sorry to hear that your experience was less than outstanding. If you would like to discuss this, please reach out to me. Thank you! - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

May 11, 2022

Dealership Rating
Employee Rating

Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we More

by asarvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Mathis, Greg Early, Don Andracsek, Ronald Laurent , Jon Fletcher, Timothy Foster, Gary McWilliams, Noah Schmidt, Sydney Smith

May 12, 2022

Sunset Ford responded

Thank you so much for the outstanding review! It was such a pleasure working with you, and we wish you all the best. Our team hopes to see you again!

January 28, 2022

Dealership Rating
Employee Rating

I like Mike, he is so nice, always smiling! He listened to me patiently, explaining everything, and, after I left my car at the shop, he called me periodically letting me know the progress of the service. More

by Beautiful sunset
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2022

Sunset Ford responded

Thank you so much for the great review! We are lucky to have team members like Mike, and it is great to hear that he took great care of you. Come back and see us!

January 05, 2022

Dealership Rating
Employee Rating

Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex. More

by gaffmail2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Early, Martin Folk, Bill Hubble, Jordan Kendall, Timothy Hood , Tailor Barnes, Doug Bauer, Bob Edwards Jr., Joe Glosemeyer

Jan 06, 2022

Sunset Ford responded

We appreciate the outstanding review! Our team enjoyed having you here, and we look forward to working with you again!

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