Sunset Ford - Service Center

Good service. Friendly staff. The staff was very informative and did a very good job explaining all the things that were done and what the normal should be. informative and did a very good job explaining all the things that were done and what the normal should be. More

Always on time and quick with scheduled service when you’re waiting, which I really appreciate! And they aren’t too pushy with recommended service and I’ve never felt like they’ve taken advantage or bee you’re waiting, which I really appreciate! And they aren’t too pushy with recommended service and I’ve never felt like they’ve taken advantage or been dishonest. I highly recommend this dealership! More

Put me off, had my car for 10 days. Didn’t put the car back together. It fell apart on the highway when I left and then they denied it was their issue! Now I have even more expenses that I can’t afford to back together. It fell apart on the highway when I left and then they denied it was their issue! Now I have even more expenses that I can’t afford to repair after I already spent $2800 on it. My car had parts left off under the dashboard on the passenger side and screws and packages from car parts they installed. They took out my personal belongings and left them on the floor- which is why they couldn’t see they left parts off. The plastic parts behind the bumper and wheel wells came off causing the further damage. More

Great service, the people my wife worked with were great! I would have heard about it if the weren’t. Happy wife happy life! I would have heard about it if the weren’t. Happy wife happy life! More

Excellent service and a professional staff; always willing to assist in anything needed willing to assist in anything needed More

Scheduling an appointment with Lonnie pope is always a breeze breeze More

I return to Sunset Ford because of the outstanding customer support I get from Lonnie. Her efforts are first class. She’s good at explaining my options and never over sells me on additional services. customer support I get from Lonnie. Her efforts are first class. She’s good at explaining my options and never over sells me on additional services. More

Even though it was not possible to schedule an appointment they did manage to call within 2 weeks to get my vehicle in for repairs. Which was understandable with the vehicle shortage and everyone appointment they did manage to call within 2 weeks to get my vehicle in for repairs. Which was understandable with the vehicle shortage and everyone repairing cars instead of upgrading to a new one. Once in the vehicle was ready within 24 hours of drop of. Which was wonderful considering we are down to only one car right now. More

Horrible, backed up and over flowed with work. Workers don’t acknowledge you when you come in. They tell you to your face they’re not there so they don’t have to assist you. Everyone looks flustered, stre don’t acknowledge you when you come in. They tell you to your face they’re not there so they don’t have to assist you. Everyone looks flustered, stressed out and throwing their hands up. More

I feel comfortable knowing the have mechanics that are still familiar with older (2002) vehicles. still familiar with older (2002) vehicles. More