1,755 Reviews of Sunset Ford - Service Center
The service is always great. Employees always nice. But I wish they wouldn’t mess with the settings in my car! I keep my lights on automatic and they turn them off! Then I drive without lights without realiz wish they wouldn’t mess with the settings in my car! I keep my lights on automatic and they turn them off! Then I drive without lights without realizing it immediately!! My radio and other settings were changed as well. Why?? More
Never a complaint. Been using this shop for about three years now and not a single issue. Always used Brett for my advisor. Top notch service. If you have performance questions, he is your man. Plenty of r years now and not a single issue. Always used Brett for my advisor. Top notch service. If you have performance questions, he is your man. Plenty of recommendations with the knowledge to explain why. More
Brett was absolutely the best he always makes me feel like he is there just for me. I can not say enough about is very positive attitude.i keep coming back to Sunset just because of him , and your servic like he is there just for me. I can not say enough about is very positive attitude.i keep coming back to Sunset just because of him , and your service dept. More
Sunset Ford service is always a great! Always a relaxing experience. Knowledgeable and trustworthy. Taking care to make sure I am taken care of. Thanks experience. Knowledgeable and trustworthy. Taking care to make sure I am taken care of. Thanks More
You are by far the best service dealer in our area. I have dealt with plenty of dealers and you are the best. I had a pleasant experience from the time I ordered the key and the key fob from your points have dealt with plenty of dealers and you are the best. I had a pleasant experience from the time I ordered the key and the key fob from your points Department to when I came in to have it programmed. Absolutely everybody went out of their way to make sure that I was taken care of and every one of them was totally pleasant and professional. You are by far the best dealer in our area. More
Service advisors Mike and Brett helped improve my experience by understanding my position. However this is the second time I have had issues with service work here. Previously parts were installed experience by understanding my position. However this is the second time I have had issues with service work here. Previously parts were installed incorrectly, which I luckily noticed before leaving the lot, this time the wrong parts got ordered and delayed my repair time for 4 more days. I also had to verify that my oil change was completed after checking out because the tech did not reset any clocks or stickers. Not what I expect from one of Ford’s top Dealerships. More
Sunset Ford has always done a good job taking care of me as a customer and my car. You can tell they care about their customers. as a customer and my car. You can tell they care about their customers. More
Ford had a recall on my car and the recall said the parts to fix it would not be available until the third quarter of the year. Sunset Ford was able to locate and fix my recall in under 7 days from me callin to fix it would not be available until the third quarter of the year. Sunset Ford was able to locate and fix my recall in under 7 days from me calling about the recall. Sunset ford also provided me with a rental car so I did not have to do without a car while they fixed mine. Service is always amazing at Sunset Ford. Because I always get great service from Sunset, I bought a car from them last year. More
Another excellent job by the service department. Their work meets my standards. The entire department has a very positive attitude towards working with the customer. work meets my standards. The entire department has a very positive attitude towards working with the customer. More