Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews
Call Service Center (314) 843-4431

1,759 Reviews of Sunset Ford - Service Center

Sort by
October 18, 2023

Kevin was great and Michael did a great job with my vehicle. It was an overall great experience in the service department. More

by JMENENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael DeWalle, Kevin Gromer
Report | Print
Oct 19, 2023 -

Sunset Ford responded

Thank you for the great review and for choosing Sunset Ford! We are here for any future needs.

October 17, 2023

Brett M was very helpful and found my problem and fixed it.He takes the time to explain what needs to be done. More

by Dave Kerperien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team truly enjoyed working with you, and we hope to see you again!

October 13, 2023

Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Boyd-Keys, Memphis Brewington
Report | Print
Oct 13, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! It was a pleasure working with you, and we will see you next time!

October 11, 2023

Stay away from these people, especially the service department. Unbelievable. One star ONLY BECAUSE the service manager remembered the initial conversation and straightened it out. More

by patricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Fletcher
Report | Print
Oct 11, 2023 -

Sunset Ford responded

Patrick, I don't have any recollection of speaking with you. I'd like to hear what happened. Please Email me at dschwartz@sunsetford.com or call me on my direct line at 314-467-1208. Thank you. Danny Schwartz, Service Manager

October 11, 2023

Appreciate the fast service and keeping me informed of the status of my vehicle. Thanks More

by lswessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business. See you next time!

October 08, 2023

Friendly and fast service, took care of our car repairs, kept us informed of progress More

by ymccreary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schmelzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sunset Ford responded

We appreciate the great review and your business! Our team hopes to work with you again!

October 05, 2023

They answered my questions and finished the work quickly. I would recommend them to others. More

by VWEBER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we will see you next time!

October 04, 2023

More concerned with finding things to fix via the multipoint inspection than addressing the problem I brought it in for. Being a fleet vehicle it was easy to get these things approved. All things I w More

by ss1072002
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Hummell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Sunset Ford responded

I would like to find out details about your service visit. Please email me at dschwartz@sunsetford.com or call me on my direct line at 314-467-1208. Thank you. Danny Schwartz, Service Manager

October 01, 2023

Very kind people at this location. I recommend taking your ford here for any service that you may need on your vehicle. More

by ashstl86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Sunset Ford responded

We appreciate the great review and your recommendation! See you next time!

October 01, 2023

It was a perfect experience from the moment I made the phone call to the time I picked up my car More

by MARKCDONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Sunset Ford responded

We appreciate your business, and we hope to see you soon!

1
...
12
13
14
...
176