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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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April 12, 2021

My favorite place to go for anything from oil changes to tire replacement. Waiting area is always clean and well maintained. Friendly staff every time. My husband has a different make of car, and I’m trying More

by BAURELANDERSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope, Bob Edwards Jr.
Apr 13, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review and feedback! Our team always enjoys working with you and we truly appreciate your business. We look forward to your next visit with us!

April 11, 2021

The, consistently, exceptional and courteous The, consistently, exceptional and courteous service provided by Mr. Wilhite and quality of work are the reasons my wife and I continue to retu More

by Gary J. Kartye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Apr 12, 2021 -

Sunset Ford responded

Thank you so much for the fantastic feedback on your visit with us! Our team is always here to help, and we hope to see you again!

April 09, 2021

My service writer done a great job as always explaining the service that was needed. The mechanic did the job in a reasonable amount of time and was friendly. Also had Pleasure of meeting one of the owners More

by G-rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Schmelig
Apr 09, 2021 -

Sunset Ford responded

Thank you for the fantastic review and your business! Our team hopes to be of service to you again.

April 09, 2021

Everyone was friendly and willing to assist. Professional and courteous...explained things and answered questions. Very easy to deal with and made for pleasant experience. More

by nagelbonnIkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann
Apr 12, 2021 -

Sunset Ford responded

Thank you so much for the fantastic feedback! Our team is here for any further needs, come on back and see us.

April 09, 2021

everyone was polite and very nice. overall, it was a pleasant experience. The only thing that could be better would be if the service was free! More

by DAVIDSCHAUWECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Sunset Ford responded

We appreciate the great review and your business! Our team looks forward to being of service to you again!

April 08, 2021

Thanks for the great prompt service last week. Needed overdue oil change and tire rotation and Sunset Ford accommodated me promptly and professionally. Brett the service advisor explained everything that More

by william.k.buchmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Sunset Ford responded

Thank you, William! Brett is truly an asset to our team, and we are pleased to hear that he provided you the service you deserved. We hope to have the chance to work with you again!

April 08, 2021

I have had nothing but the best experience with the collision center and service dept. Pandora was so helpful and she explained everything to us in great detail. More

by D.ONEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pandora Cheatham
Apr 09, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! Pandora is fantastic, and we couldn't do it without her. We are so happy to hear that you have had great experiences here, and we look forward to working with you again. See you next time!

April 08, 2021

Neal Watson came to my home to take care of a recall update fir my Escape. He was pleasant and professional. I am appreciative of the mobile van possibility. More

by Linda Hill
Customer Service
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Sunset Ford responded

Thank you for choosing our mobile service! It was a pleasure working with you, and we will see you next time!

April 08, 2021

As a Fleet customer and a personal customer I couldn't ask for a better dealership to work with! The only place I buy cars and trucks! More

by quentink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Doug Bauer
Apr 09, 2021 -

Sunset Ford responded

Thank you so much for sharing this with us! We appreciate your business and are so pleased to know that our team has taken care of you. It's always a pleasure, and we will see you next time!

April 07, 2021

Top shelf service. Nobody cares more or works harder for her customers than Lonnie!!!! I will be back and make Sunset my first choice for service More

by tlals73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Apr 08, 2021 -

Sunset Ford responded

Thank you for the outstanding review! We are very lucky to have Lonnie on our team, and we're so happy to hear that she provides you with the service you deserve. We look forward to your next visit!

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