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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews
Call Service Center (314) 843-4431

1,753 Reviews of Sunset Ford - Service Center

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April 26, 2023

Neal is a great service advisor. Goes above and beyond to help customers get there vehicles completed More

by bullockj54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
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Apr 26, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this experience with us! Our team appreciates your business and the kind words for Neal. We look forward to working with you again!

April 26, 2023

This dealer has always given us good service. We have a 2011 and 2017 Ford automobile. They have serviced out warranty and large repairs. Always done accurately and quickly. More

by TNUETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business. Our team truly enjoys working with you, and we look forward to your next visit!

April 25, 2023

Nice job nice people would recommend need tires will come and get them at dealership soon More

by JWALLYBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team wishes you all the best, and we hope to see you again!

April 24, 2023

I traveled to St Louis from Atlanta and when I had an issue the team got me in and took care of the issue in 20 minutes. I was WOWed More

by JOE739866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Benson
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Apr 25, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We're happy to hear that our team could help, and we are here for any future needs when you are in town!

April 23, 2023

They took care of any and all problems with the vehicle. The salesman went out of his way to help More

by scottbockenkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in Sales, Jon Fletcher, Danielle Gates
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Apr 24, 2023 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team is here for any future needs. Come back and see us!

April 22, 2023

Everyone was great. We leased and bought from your dealership…happy we did! We’ll be back when we need a new car. More

by Rickyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
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Apr 24, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team is here for any future needs, come back and see us!

April 22, 2023

The warranty repair was frustrating because they requested I come out twice afterwards to take pictures and make additional modifications but Danielle always kept me in the loop and had a rental dro More

by WEINZETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Danielle Gates
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Apr 24, 2023 -

Sunset Ford responded

Thank you so much for sharing your experience and for the kind words for Danielle! We are happy to hear that our team took care of you and are here for any future needs. Come back and see us!

April 20, 2023

Always friendly, helpful and makes everything easy when dropping off and picking up our cars. More

by ICE_SUE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience. We appreciate your review and business and hope to see you again!

April 19, 2023

Brett is the best! I look forward to working with him again in the future! More

by CINDY.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Sunset Ford responded

Thank you, Cindy! We are lucky to have Brett on our team, and we can't wait to see you again!

April 19, 2023

Great service with a knowledgeable and friendly staff. Helpful in all areas that are needed to make a successful dealership. More

by STEVEJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Davinroy
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Apr 20, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Thank you for choosing Sunset Ford!

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