1,753 Reviews of Sunset Ford - Service Center
In and out quickly. And they were courteous. They were very accommodating. Thanks for the service. And they were courteous. They were very accommodating. Thanks for the service. More
Bret was great. But it took forever to talk to anyone. I called one morning when they first open and waited 30 min just for someone to answer to direct my call. That But it took forever to talk to anyone. I called one morning when they first open and waited 30 min just for someone to answer to direct my call. That was not a one time occurrence. More
Good service, need more help, to hard to get appointment, need drop appointments back for oil change need drop appointments back for oil change More
They did not do the multi inspection. I know because there were things wrong they did not tell me about. I know because there were things wrong they did not tell me about. More
Took too long for repairs to be completed. I called several several times before I got hold of my Advisor. They told me left me message never got a message. I hate it being updated!!! I called several several times before I got hold of my Advisor. They told me left me message never got a message. I hate it being updated!!! More
We have had our car serviced here since we bought it. We like the service department. We like the service department. More
They are very helpful they help point out the problems that need to be adjusted all the staff seems to be fully qualified that need to be adjusted all the staff seems to be fully qualified More
Sunset performed a safety recall quickly. Associates were courteous and friendly. When we are ready for a new vehicle, we will definitely choose Sunset Auto! Associates were courteous and friendly. When we are ready for a new vehicle, we will definitely choose Sunset Auto! More
I was supposed to pick up spare key and have three cargo wall connectors installed. Only one connector was installed, the key was not ready, a piece of plastic interior trim was broken, no protective seat o wall connectors installed. Only one connector was installed, the key was not ready, a piece of plastic interior trim was broken, no protective seat or or floor was used. My vehicle smelled like fuel and oil. Additionally, my paperwork was gone through. After the bad sales and delivering the wrong vehicle I thought they’d make it a right and do the work timely and professionally. Neither were the case. I would NOT recommend purchasing a Ford or having a Ford serviced at Sunset Ford based on these experiences. More
Super fast and efficient. Great service. Highly recommend, wouldn’t go anywhere else. Definitely coming back! Great service. Highly recommend, wouldn’t go anywhere else. Definitely coming back! More