1,753 Reviews of Sunset Ford - Service Center
Had an appointment, was greeted as I came through the door and completed all paperwork immediately. My vehicle was serviced and I was out the door in less than an hour. Great customer service door and completed all paperwork immediately. My vehicle was serviced and I was out the door in less than an hour. Great customer service More
I had an issue that couldn't wait as my car was dragging a piece. They were cool and helpful and got the car in for me. Very much appreciated. a piece. They were cool and helpful and got the car in for me. Very much appreciated. More
I called ahead to make an appointment for an emissions inspection. Girl on the phone said first come first serve. Reached dealership and met. Jordan, Jordan said I needed to appointment. Explained what I inspection. Girl on the phone said first come first serve. Reached dealership and met. Jordan, Jordan said I needed to appointment. Explained what I had been advised on the phone. Jordan got the inspection accomplished. I was very thankful to not have to make a return trip. More
Jamey Oliver was my service advisor and was exceptional with his customer service skills as well as his knowledge of the service performed on my vehicle. He was very kind, professional and made sure I was with his customer service skills as well as his knowledge of the service performed on my vehicle. He was very kind, professional and made sure I was taken care of and understood all of the service I had done on my vehicle. He walked me out the door after I checked in and also walked me out when I checked out and along the way he was also greeting other customers as they were arriving. For only his 3rd week on the job he is doing very well and when I go back I will be requesting Jamey as my service advisor . More
We love Sunset Ford! !! We have dealt with them for many years!!! Just bought a new vehicle from Cory! Excellent service! !! We have dealt with them for many years!!! Just bought a new vehicle from Cory! Excellent service! More
Easy to keep in touch on my vehicle needs. Very courteous staff. Mike was great. Very courteous staff. Mike was great. More
I called and asked if they could change the fuel filters on my truck and they said bring it in now and they could get it done the same day. It was done by noon . I would highly recommend this dealership, th on my truck and they said bring it in now and they could get it done the same day. It was done by noon . I would highly recommend this dealership, the people were very friendly More
It’s hard to find a business anymore that cares about the customer’s experience. Sunset Ford used old school mentality and will have me coming back for service, and I will even try their sells department the customer’s experience. Sunset Ford used old school mentality and will have me coming back for service, and I will even try their sells department next time I’m looking for a new vehicle, hopefully that mentality spreads over the entire business. Justin Heutel, operational Manager, was easy to work with and made sure sure I was taken care of. Lonnie at the service desk was very personable and keep me informed on my vehicle. And the service techs who worked in the background finished my car in a timely manner, that I appreciate very much. More
Very friendly and helpful staff at this location Creating a 1 5 word max limit Creating a 1 5 word max limit More