Jordan Arendall

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁 He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁 More

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Serves is always nice. Take my car there for every oil change. Will continue going there Take my car there for every oil change. Will continue going there More

by bwsk_4 Verified Customer Verified Customer

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The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hou service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you. More

by GJCONSTRUCTION Verified Customer Verified Customer

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Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK. high side. Booking lead time OK. More

by Tgbree Verified Customer Verified Customer

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Sunset has serviced my Escape since I bought it. They let me know if something needs taken care of. I appreciate that. They let me know if something needs taken care of. I appreciate that. More

by LAV6521 Verified Customer Verified Customer

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Jordan was awesome and made us aware of all additional services offered. Thank you for your outstanding customer service services offered. Thank you for your outstanding customer service More

by CHEEZHEAD2673 Verified Customer Verified Customer

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Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service. whole. 10 out of 10 would return for future service. More

by ZACH.STOLLE9 Verified Customer Verified Customer

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Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you! really professional guy with all the knowledge I needed. Thank you! More

by ZACH.STOLLE9 Verified Customer Verified Customer

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Jordan was great, explained everything to me, was on time, and I would do this again and hope that he would be the one doing the job time, and I would do this again and hope that he would be the one doing the job More

by MSSERB1 Verified Customer Verified Customer

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Overall the service was excellent. However, the scheduling process is a little confusing. Verbally you are told one time. You get a different time in an email confirmation. When you However, the scheduling process is a little confusing. Verbally you are told one time. You get a different time in an email confirmation. When you get the dealership, the is still a question about the time of your appointment. It all works out, but this process could be made less cumbersome. More

by hillme Verified Customer Verified Customer

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