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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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November 13, 2022

My service representative was Jordan Arendall a very nice young man. I was able make an appointment and it off in the morning and get it back the same day. The SUV is working fine. Thank you guys. More

by HAASERLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! We appreciated the chance to work with you, and we will see you next time!

November 12, 2022

Everyone was very polite prompt prices were very good excellent service all around.Highly recommended More

by Abfs1963
Recommend Dealer
Yes
Employees Worked With
Wyatt Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and your recommendation! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

November 11, 2022

The service advisor was more than helpful and the mechanic that I talked too was extremely helpful very happy with detailed information on my scheduled. repair More

by R123152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Nov 11, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and for your business. We wish you all the best, and we will see you next time!

November 09, 2022

I went in for service and was out in about an hour and a half, had a lot of things done the crew. There was very friendly, and very knowledgeable. More

by SENSAY60
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

November 06, 2022

I have absolutely no complaints about Sunset Ford or Joseph Arendall. Every employee I have had contact with has been very knowledgeable and helpful with a smile. Because of this, Sunset Ford is now my More

by WBHYDE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Andracsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you for choosing Sunset Ford! Our team enjoyed working with you, and we hope to have the chance to see you again!

November 04, 2022

Jenn and Neil are the reasons why I choose to continue coming back to sunset ford. These two are hands down the backbone to keeping this operation going strong! More

by astratma91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team enjoyed working with you, and we appreciated the chance to earn your business. See you next time!

November 04, 2022

Dropped off my vehicle early they called me just after opening to make sure what they were going to do for me and offered me some of the other items that might need addressing More

by k_steiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name have not had a bad one yet
Nov 07, 2022 -

Sunset Ford responded

We appreciate you sharing your experience with us! Our team is always here to help, and we will see you next time!

November 04, 2022

A lot of people walking around doing nothing but no one asked me can I help you More

by SHERWINS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss this further, please reach out. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

November 04, 2022

I was so impressed with Ford Sunset. Brett really made sure to investigate the issue with our new Ford Bronco Sport. He took the time to keep starting our vehicle and taking it out for d More

by CDLPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team appreciates your business, and we truly enjoyed working with you. We're here for any future needs, come back and see us!

November 04, 2022

I was pleased with the service provided! I had two wonderful gentleman that provided service and they seemed very informed with the information provided! Thank you and I will come again! More

by Favor 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you for the wonderful review! We appreciate your business, and we will see you next time!

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