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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews
Call Service Center (314) 843-4431

1,753 Reviews of Sunset Ford - Service Center

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August 03, 2022

Great and personal staff and was able to get me right in. Highly recommend Sunset for sales and service More

by dkwood87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen, Stacey Krafft, Gary McWilliams
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Aug 04, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! Our team wishes you all the best, and we hope to see you again!

August 03, 2022

Jennifer Hall, Danielle Jansen, and the rest of the team are amazing at what they do! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen
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Aug 04, 2022 -

Sunset Ford responded

Thank you for the outstanding review and rating! Our team truly enjoyed working with you, and we hope to see you again!

August 01, 2022

Helpful. Pleasant to work with. Treat us like we are important and we matter. Very efficient. More

by QUICKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Report | Print
Aug 04, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

July 31, 2022

Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quick More

by lhman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Bauer
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Aug 01, 2022 -

Sunset Ford responded

Thank you for the feedback on your experience with us. Our team appreciates your business, and we are here for any future needs!

July 31, 2022

Very disorganized with my 715 appointment. Then told me I agreed to leave vehicle for 3-4 days when I specificslly said I needed the vehicle at the close of business. I had to call to find o More

by JHUMPHRIES1978
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Neal Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 29, 2022

Great service awesome people to deal with and great cars to drool over while my car is being serviced More

by JLRAKAS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! Our team wishes you all the best, and we hope to see you again!

July 29, 2022

Very nice staff. The Service Advisor was helpful and informative. I would highly recommend this dealership for all your auto service needs. More

by bsfike92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Report | Print
Aug 01, 2022 -

Sunset Ford responded

Our team truly enjoyed working with you, and we hope to have the chance to work with you again!

July 25, 2022

Good job as usual! Sunset has always provide good service at reasonable rates. Thank you. More

by MICHAELSORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2022 -

Sunset Ford responded

Thank you for the great review! Our team enjoyed working with you, and we look forward to your next visit!

July 24, 2022

Busier than estimated when I called but worked within time to finish to get done. More

by shooter7_16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
Report | Print
Jul 25, 2022 -

Sunset Ford responded

Thank you so much for your business. We hope to see you again!

July 24, 2022

They got my work done quickly, checked me out and was very hassle free. Great job! More

by TERRY.KOEBBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Report | Print
Jul 25, 2022 -

Sunset Ford responded

Our team truly enjoyed working with you, and we can't thank you enough for your business!

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