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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

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July 31, 2022

Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quick More

by lhman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Bauer
Aug 01, 2022 -

Sunset Ford responded

Thank you for the feedback on your experience with us. Our team appreciates your business, and we are here for any future needs!

July 29, 2022

Great service awesome people to deal with and great cars to drool over while my car is being serviced More

by JLRAKAS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! Our team wishes you all the best, and we hope to see you again!

July 29, 2022

Very nice staff. The Service Advisor was helpful and informative. I would highly recommend this dealership for all your auto service needs. More

by bsfike92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Aug 01, 2022 -

Sunset Ford responded

Our team truly enjoyed working with you, and we hope to have the chance to work with you again!

July 25, 2022

Good job as usual! Sunset has always provide good service at reasonable rates. Thank you. More

by MICHAELSORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sunset Ford responded

Thank you for the great review! Our team enjoyed working with you, and we look forward to your next visit!

July 24, 2022

Busier than estimated when I called but worked within time to finish to get done. More

by shooter7_16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
Jul 25, 2022 -

Sunset Ford responded

Thank you so much for your business. We hope to see you again!

July 24, 2022

They got my work done quickly, checked me out and was very hassle free. Great job! More

by TERRY.KOEBBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Jul 25, 2022 -

Sunset Ford responded

Our team truly enjoyed working with you, and we can't thank you enough for your business!

July 23, 2022

Ihave 152,000 miles on this truck. Since the day I purchased this truck I have always brought it here. Great service and honest people telling me what's going on. Looking forward to th More

by firewallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ahif
Jul 25, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team always enjoys working with you, and we appreciate your business. We wish you all the best and will see you next time!

July 23, 2022

Gary was very thorough in getting our work truck completed. Did the best he could to get it done in a timely manner. More

by TSMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
Jul 25, 2022 -

Sunset Ford responded

We appreciate your review and business! Thank you for choosing Sunset Ford!

July 22, 2022

Always friendly and accommodating. They always take good care of my car. I’ll be back in 5000 miles More

by KNEHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen
Jul 25, 2022 -

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you, and we hope to have the chance to work with you again.

July 22, 2022

This was the third time that worked on this problem. Wiring an sensor behind ac panel.They do have a new wiring loom this time so I hope I don’t have a third time for the same thing. Last thing they sai More

by DEREKALEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Sunset Ford responded

Thank you for taking the time to share your experience with us. Our team wishes you all the best.

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