Sunshine Chevrolet

Buying Made Easy Buying a car should always be this easy. Lance made the entire transaction easy and provided excellent customer service. The vehicle was ready and ava Buying a car should always be this easy. Lance made the entire transaction easy and provided excellent customer service. The vehicle was ready and available for a test drive as soon as we arrived. All of our questions were answered and the financing process was great. More

Why make an appointment We made an appointment online after receiving an email reminding us our truck was due for service. We made the appointment for Saturday, January 26 a We made an appointment online after receiving an email reminding us our truck was due for service. We made the appointment for Saturday, January 26 at 9 am. We showed up a little before 9 and were told that the online appointment system does not work and that we were 6th in line for service. We were told 1 person was working today in service. Ok, you can't control employees showing up for work. I get that. We asked about transportation so we could go eat breakfast. We were told no transportation is offered. I asked if we could leave to get breakfast and be called when our slot is available. I was told that if we left we lose our place in line. I'm sorry, but take your online appointment system down if it does not guarantee an appointment and a half day is wasted waiting on service as if we just walked in. More

No follow up Left numerous voicemails for call back had to call front desk to even get any feedback and all poorly handled. Truck was towed in but when I spoke wit Left numerous voicemails for call back had to call front desk to even get any feedback and all poorly handled. Truck was towed in but when I spoke with Neil he said they didn’t know it was there, then couldn’t find the key. I called him when the problem first happened and he put me in touch w roadside assistance yet knew nothing about my truck being there? Neil’s explanation of issue was brief and no repair was actually completed other than resetting computer. Truck went in to limp mode for no clear reason. Courtney has done the most to improve our experience and I look forward to working with her. More

Excellent Service Brought my car in for service. Honest, reputable, and very friendly. Very helpful. Very accommaditing. Quality work for a fair price. Highly re Brought my car in for service. Honest, reputable, and very friendly. Very helpful. Very accommaditing. Quality work for a fair price. Highly recommend service department at Sunshine Chevrolet. More

Right Price David worked really hard to put a deal together that meet my budget and beat the other quote I had been given. They called on local wholesalers to ge David worked really hard to put a deal together that meet my budget and beat the other quote I had been given. They called on local wholesalers to get me the best price for my trade and did not pressure me into any thing. I was really pleased with the whole experience and would buy from David and Sunshine again. More

Purchasing my first car Sunshine Chevy was great. This was my first car purchased and I was very impressed with how friendly and transparent the staff were with me. Lance Har Sunshine Chevy was great. This was my first car purchased and I was very impressed with how friendly and transparent the staff were with me. Lance Harrison also was a great salesman that didn’t try to pressure me into buying the car. It was a relatively stress free experience and I am very happy with my purchase. More

Courteous, professional, welcoming Everyone was very approachable and friendly. Made to feel at ease and business was carried out in a very timely manner Overall a very good car buying Everyone was very approachable and friendly. Made to feel at ease and business was carried out in a very timely manner Overall a very good car buying experience. More

Best service ever had This is my second purchase through sunshine Chevrolet The customer service is great and they really do look to give you the best car, I will continue This is my second purchase through sunshine Chevrolet The customer service is great and they really do look to give you the best car, I will continue to shop here. More

Poor customer service follow-up We bought a used vehicle and had several questions about missing items. When we purchased it, we were told (from general sales manager) they knew the We bought a used vehicle and had several questions about missing items. When we purchased it, we were told (from general sales manager) they knew the guy who traded it in and might be able to reach out to secure the spare key. We sent a follow-up email to him inquiring whether he could reach out to the previous owner regarding the aforementioned spare key, the manual to the car (which wasn’t in the glove box), the remote to the added-on oracle lights (which would do previous owner to good), and the missing center caps to all four tires with no reply. I’m ok with not being able to secure any of these items. I bought a used vehicle after all. However, when you buy a $26,200 used vehicle a reply to your request would be nice. Don’t tell me you might be able to get something then ignore me. Ignoring any email is bad business practice. My job gives me a 24 hour business day window to answer emails because it’s the professional thing to do. The Finance department reached out to me regarding something with down payment. I expressed my concern about this email and lack of a reply to him. He said the aforementioned sales manager no longer works there and that’s why I didn’t receive a response. If a manager quits or gets fired his/her email should be forwarded to someone else to field so this is not a good excuse. He asked me to send the email to him. I did. That was 5 days ago and I still have no reply from him. More

warranty repair very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I jus very timely and professional! had to leave vehicle for several days while parts were in route. several options were given for transportation but I just asked them to keep the truck inside until repairs were complete. More