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Suntrup Buick GMC
St Peters, MO
348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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348 Reviews of Suntrup Buick GMC
August 11, 2013
I recently bought a 2013 GMC Acadia from Wayne Burns. He was wonderful to work with! He was very patient with all of my questions, honest, and knowledgeable. I am highly satisfied with his help and my purc was wonderful to work with! He was very patient with all of my questions, honest, and knowledgeable. I am highly satisfied with his help and my purchase. If you are looking to purchase a car, I would recommend you visit Wayne. More
by AmyBriegel
Employees Worked With
Wayne Burns, Wayne Burns
August 10, 2013
Wayne was very friendly and informative. He made the buying process quick and enjoyable. Wayne was also always available with follow up questions and needs. I would highly recommend others to buy from buying process quick and enjoyable. Wayne was also always available with follow up questions and needs. I would highly recommend others to buy from this dealership. More
by Scummins
Employees Worked With
Wayne Burns
July 29, 2013
Wayne was knowledgeable and friendly. My limited experience with Suntrup has been great! Wayne took time to go over the features of my 2013 Lacrosse. experience with Suntrup has been great! Wayne took time to go over the features of my 2013 Lacrosse. More
by dkldkl
Employees Worked With
Wayne Burns
July 29, 2013
I just bought a 2013 Buick verano from Wayne Burns! First of of all we are very happy with the car and with the buying experience. We were approached by another salesman first who tried to tell us what we wa of of all we are very happy with the car and with the buying experience. We were approached by another salesman first who tried to tell us what we wanted when it was exactly what we didn't want. Wayne listened to us and showed us exactly what we wanted not what he thought would be a good car for us. I look forward to buying my next car from Wayne. More
by Chris1417
Employees Worked With
Wayne Burns
July 24, 2013
Wayne communicated with me about the automobiles I was interested in and continued to work the price to my satisfaction. He also took the time to explain all of the various options my car was equipted wit interested in and continued to work the price to my satisfaction. He also took the time to explain all of the various options my car was equipted with and how to operate them.. More
by mamma5
Employees Worked With
Wayne Burns
July 05, 2013
Very pleased with the new purchase. Wayne went above and beyond to make the deal happen. Not happy with the financing department or lack there of. Suntrup no longer has in house financing. They utilize beyond to make the deal happen. Not happy with the financing department or lack there of. Suntrup no longer has in house financing. They utilize a new company called Deliveries on Demand. This is where you video chat with a finance closer who has plenty of time and scripted quips to pressure you into buying the extra warranties. I understand the reason behind subbing out the closing, but with a dealer selling higher quality and higher end vehicles, Buick and GMC I would expert better and more personal service. I would not buy another car here just because of the video closing. More
by fzw53
Employees Worked With
Wayne
June 01, 2013
My husband and I have purchased several cars here. The service department is aces........especially Angelo. Today, I placed an order for a new Buick Regal and Wayne (my sales guy) did not pressure me, and service department is aces........especially Angelo. Today, I placed an order for a new Buick Regal and Wayne (my sales guy) did not pressure me, and with the patience of a saint, answered all my questions. He did not do any double speak, and he was very friendly. More importantly, I felt like he's an honest person. Keep up the good work! More
by lscarr
Employees Worked With
Wayne
May 24, 2013
I put a deposit on a vehicle last Friday. The salesmen told me to come in Monday. My wife, daughter, and I did to finalize my trade in and ensure my wife liked the drive I had to be at the airport on b told me to come in Monday. My wife, daughter, and I did to finalize my trade in and ensure my wife liked the drive I had to be at the airport on business and again asked Rachel and her boss, Crystal outside if my deposit would hold the vehicle until my return Friday for us to pick up. Even after we left Monday, Rachel called me and said Crystal may want to buy our Jeep for cash and they'd see us Friday. Much to my surprise, Rachel called me today and told me Crystal had let another salesman sell the car Suntrup had my money and her word on. Crystal was quick to blame her day off and employees and not knowing our trade information. Her memory or incompetence lost our trust. This is no way to do business. Everything up until our car being sold was great. I guess Crystal found another Jeep. More
by Terrain33
April 19, 2013
I have never been a fan of car shopping and after coming to Suntrup Buick GMC I don't think I will ever buy anywhere else. Everyone I worked with was laid back and not pushy at all. They were so willing to to Suntrup Buick GMC I don't think I will ever buy anywhere else. Everyone I worked with was laid back and not pushy at all. They were so willing to stop what they were doing to answer questions and help me if need be. I could not have asked for a better experience or better customer service! More
by Mommyhowes
January 23, 2013
Kent Keiser is a great sales person to work with. He took the time to listen & understand our needs. There was no pressure & he made sure he was providing the service we needed. He is upfront & honest person the time to listen & understand our needs. There was no pressure & he made sure he was providing the service we needed. He is upfront & honest person to work with!!!! More
by preis11
