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Suntrup Ford Westport

St Louis, MO

3.2
263 Reviews

2020 Kratky Road

St Louis, MO

63114

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263 Reviews of Suntrup Ford Westport

May 17, 2016

The worse car buying experience The most unprofessional staff I've encountered, especially David Evans. They add Ford incentives into trade-in values and then lie to customers by tel More

by Chris Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Evans
Jun 01, 2016 -

Suntrup Ford Westport responded

Chris, I do want you to know that we appreciate your repeat business. I definitely understand your frustration. Perhaps there was a miscommunication? I spoke to Jean Suntrup regarding your messages. Is there anything we can do to change your perception of us? Please let me know. Thank you.

March 24, 2016

I cant say enough good about Suntrup Ford . I bought a 1996 F-250 from Bob Stapleton and the clutch ended up going out right away, almost instantlly after I bought it. Suntrup Ford stood behin More

by Linda Medlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Stapleton
Mar 31, 2016 -

Suntrup Ford Westport responded

Linda, Thank you for your review, it means a lot to us! We're very happy to hear everything got sorted out. Have a great day!

March 08, 2016

I would recommend anyone David Evans has always taken great care of me. This is the third car I have purchased from him at Suntrup. I would recommend anyone to do business wit More

by Terri Braun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans
Mar 08, 2016 -

Suntrup Ford Westport responded

Thank you for your feedback, we always love hearing from a repeat customer. We value your loyalty and business. Have a great day!

February 29, 2016

The staff was reslly friendly Peter wolff and michael jackson reslly helped me to get a car. The staff was reslly friendly and i will recomdnd them to all my friends. More

by Branden Green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Wolff, Michael Jackson, Peter Wolff
Mar 04, 2016 -

Suntrup Ford Westport responded

Thank you for taking the time to write a review for our dealership! W

Mar 04, 2016 -

Suntrup Ford Westport responded

Thank you for taking the time to write a review for our dealership! We value your business, and hope you have a fantastic day!

February 23, 2016

I found the staff to be both friendly and knowledgeable . It has been 5 years since we purchased a car and the staff made this purchase a delightful experience. More

by Patricia Penelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Adams
Feb 23, 2016 -

Suntrup Ford Westport responded

Patricia, Congratulations on your new vehicle! Thank you for taking the time to write feedback on your experience at our dealership. We value your business! Have a great day!

February 22, 2016

Dave and Bob were both great . They wirked hard to get us the deal we were looking for. Would recommend Bob Stapleton to my friends. More

by Lindsey Fechtler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Stapleton
Feb 23, 2016 -

Suntrup Ford Westport responded

Hi, thank you for taking the time out of your day to leave feedback for our dealership! Our dealership is known for getting customers the deal they deserve! We hope your enjoying your vehicle. Thank you for your business and have a wonderful day!

February 22, 2016

Zachary was the most helpful salesman Zachary was the most helpful and kind salesman I've had in a long time. I have been so grateful to have done business with him. So understanding, I co More

by Cornelius Chapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gossett
Feb 23, 2016 -

Suntrup Ford Westport responded

Hello, thank you for taking the time to write a review for our dealership! Zach is a nice guy! We value your business, and hope you have a great day!

February 16, 2016

I was very happy with the whole process and am leaving with a vehicle I'm happy with. Peter took the time to make everything go very smoothly. More

by Tyler Schurwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Wolff
Feb 19, 2016 -

Suntrup Ford Westport responded

Tyler, Thank you for your feedback on your experience with Peter! We're happy you had such a pleasant experience at our dealership. Have a great day!

February 09, 2016

Bob Stapleton and Dave Evans did everything possible to help me get a truck, like i needed. Mike Jackson was also very helpful getting me financing that i could live with. All and all, Suntrup More

by Derrick Willams
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Bob Stapleton
Feb 15, 2016 -

Suntrup Ford Westport responded

Hello Derrick, This was such a great review to read. Thank you for taking the time to leave feedback on your experience at our dealership! Hope you're enjoying your new truck. Have a great day!

January 27, 2016

Mike was very fum to work with and took me for a test drive and made sure I was comfortable driving a manual vehicle before I left the lot. More

by Philip Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik, Mike Kearns
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