Suntrup Hyundai South

I only spoke with Tommy on the phone. Once I got to the dealership and looked at the exact same cars I saw online, and saw they were marked up about $4000 for misc packages and whatnot, I walked right off dealership and looked at the exact same cars I saw online, and saw they were marked up about $4000 for misc packages and whatnot, I walked right off the lot. I have heard horrible things about Suntrup and even saw they had an "F" rating from the Better Business Bureau but I figured I would still go and see, because I figured there was no was they could advertise a car on the internet for $4000 cheaper than it actually was on the lot. That is called "Bait and Switch". Well come to find out all the bad reviews and BBB rating proved to be right. I am not sure how they continue to get away with this but it's ridiculous. The only reason they can advertise that they will give you 5k over Kelly Blue Book is because they put unheard of packages or unwanted packages on every new car that conveniently takes the sticker price up about $4000-$5000. Please beware of anything that is "too good to be true" because it most likely is, and thank you Suntrup for reminding us all of that. More

I went to Suntrup Hyundai to look at new cars, when I got there I was greeted by Tony and he was fantastic from the start. Tony Brought me inside asked my wife and I if we wanted something to dring and the there I was greeted by Tony and he was fantastic from the start. Tony Brought me inside asked my wife and I if we wanted something to dring and then proceeded to ask us basic questions about what we wanted and needed after about 15 mins he said to us let me bring a few cars around for you to test drive. Tony went out and got a brand new Sonata and pulled it up. I knew right then that this was the car for me and my wife. Tony came in and got us and he actually had popped the hood open as well as the trunk and told us about the car ( safety features, warranty, maintenance, and the features inside the car. ) I was impressed with the knowledge that Tony knew about the car, after the test drive I told Tony no need to bring any more cars around this is the one I want. Tony then got information from our trade and started to work on getting my wife and I our new car. I was then introduced to Mersad the GSM and then Tony went into the office ( all the while we talked back and forth to Fred Bird) Tony came back out with numbers and we purchased the Sonata. I was so impressed with the ease of buying a car from Tony and the friendliness of everyone there. My wife and I Then went into the business office and Texanne had all the documents ready for us to sign. Tony had the car ready when we came out and went over the entire car and we went home, after we got home we realized that we had left something in the car and called Tony to retrieve it for us and went back on Tony's day off and Fred had it at his desk waiting for us. I will definitely go back to Suntrup and Tony in the future for any cars I want to purchase. WAY TO GO TONY AND THE ENTIRE SUNTRUP STAFF! WE HAD A BLAST AND FELT LIKE FAMILY! Lee More

I went in with the intent of seeing what I need in getting my first car. Jake worked with me and there was no pressure. I left in the car that was on my radar and not something I didn’t want. So I ca getting my first car. Jake worked with me and there was no pressure. I left in the car that was on my radar and not something I didn’t want. So I can say I had a nice experience. So I would definitely recommend them to others. More

This was my first time shopping at Suntrup Hyundai. While buying a car may seem intimidating to some people the folks at Suntrup, specifically the sales persone that helped me Jake B, could not have been mor buying a car may seem intimidating to some people the folks at Suntrup, specifically the sales persone that helped me Jake B, could not have been more friendly and helpful. From the beginning of the shopping trip it was clear I was not another customer. The fact that I was made to feel comfortable while at the dealership made the car buying process seem more comfortable. Each person I have interacted with, from the sales department to the maintence department, since buying my car has been wonderful and always ready to greet me with a smile. I am happy to say I will be returning to the Suntrup family of dealerships when it is time to purchase my next car. More

I used the pricing tool from Consumer Reports before I went to the dealer to purchase a new Sonata. The price I had received over the internet was the price the dealer gave me....BELOW dealer invoice. A went to the dealer to purchase a new Sonata. The price I had received over the internet was the price the dealer gave me....BELOW dealer invoice. A fair trade-in and the deal was done. More

Great service, NOT high pressure , listened to what I wanted and did no tinsist on selling me anything I did'nt want. Very competitive with pricing. It did take a bit longer to finalize everything howeve wanted and did no tinsist on selling me anything I did'nt want. Very competitive with pricing. It did take a bit longer to finalize everything however I am very pleased and would recommend others to use them. Regards, Denise More

I would like to thank Jake belcher for understanding what I was looking for and not pushing me into what he wanted to sell. He not only got me a price that I could not find after searching tirelessly in all I was looking for and not pushing me into what he wanted to sell. He not only got me a price that I could not find after searching tirelessly in all IL and MO but he also gave me a good trade in value for my car . We finished all paperwork and I was in my new car in less than 1 hour. If you are looking for great service and someone honest yet a good sales guy ask for JAKE BELCHER. More

My fiance and I went in to buy a car for myself, and also one for him if he could get a better deal and better loan than his current loan. We never had to hassle price, we told them what we wanted to pay, an one for him if he could get a better deal and better loan than his current loan. We never had to hassle price, we told them what we wanted to pay, and they got as close to it as they could. For both my fiance and I. More

This was a very painless transaction. My wife and I came in around 3:30 and were out the door with a brand new pre-owned vehicle in less than 2 hours. The vehicle we drove home was a '07 Camry, which wasn't in around 3:30 and were out the door with a brand new pre-owned vehicle in less than 2 hours. The vehicle we drove home was a '07 Camry, which wasn't even on the radar of cars we were looking at because of the price. They worked with us on the price and financing so we could walk out the door with a great car and still be within our original budget. We had been to other pre-owned dealers, which were completely unorganized and not too inviting. The day we came to Suntrup the weather was quite miserable. Jake quickly invited us in, and brought us to his desk to set up a search of cars with in our budget. Granted our budget was low, but Jake found us a couple of cars to test drive and it was smooth sailing from there. I would highly recommend sending anyone to Suntrup Hyundai and definitely ask to work with Jake. It was a very low pressure situation and we were very pleased with the experience. More

The purchasing experience was very relaxed and informative. The yong man who sold us the car had a great repor with my wife and I and made us feel relaxed while considering a Hyundai. This was informative. The yong man who sold us the car had a great repor with my wife and I and made us feel relaxed while considering a Hyundai. This was our first Hyudai, so we are new to the make and model and he helped us with our questions and hesitation More