Suntrup Kia South

Before coming into the dealership for an appointment than I had scheduled, I requested to see Dan Mann specifically because I had a lot of questions and concerns and wanted someone with his years of experien I had scheduled, I requested to see Dan Mann specifically because I had a lot of questions and concerns and wanted someone with his years of experience. The day I made the appointment, I actually got an email from him a few hours later of a video of him introducing himself and showing the car that I was interested in. I thought that was going above and beyond to take a little time out to do something like that before even meeting me, ya know. Made me feel like I was going to get great customer service when I actually do show up to my appointment and I did. Positive attitudes all around. After my test drive, I was sure I wanted the vehicle and Dan made me feel confident that I would pull off with that vehicle and I did. He answered whatever questions I had and welcomed me to call him if I had anymore questions. He’s a real pro and a real asset to the company. Thanks Dan! - Shaun D. More

Three years ago, my buying experience was excellent and my experience on Feb., 12th, 2021 was even better. There are so many stressful moments in life, some net negative outcomes and some net positive outc my experience on Feb., 12th, 2021 was even better. There are so many stressful moments in life, some net negative outcomes and some net positive outcomes. For positive outcomes, I think buying a car ranks up there with buying a house (search, comparisons, decisions etc.)- lots of stress. Robyn was my client advisor - she asked what I was looking for, conveyed my wishes to sales etc. and it happened. During the paperwork process, she asked if I was excited. My response leaned towards negative. But, it wasn't that I wasn't excited, I was stressed! I think she sensed that and did all she could to make me more comfortable. It worked! A great example of customer service. And, when she asked to take my picture after I'd completed the sale, I groaned.....I hate taking pictures! But, she did a great job again! I look marvelous! She can add photographer to her resume. Thanks to her and Jeff and the the financial folks for turning a stressful experience in to a pleasant one. I love my vehicle already! God Bless! More

Jonathan Hawkins sold us a 2021 Soul and the process went smooth. Jonathan knew his Kias. We are enjoying the soul. Thanks too Suntrup and Jonathan. smooth. Jonathan knew his Kias. We are enjoying the soul. Thanks too Suntrup and Jonathan. More

Clay Mayberry was the advisor for my vehicle. He was helpful, friendly and provided excellent customer service to me. Everyone at the dealership seemed to go the extra mile. helpful, friendly and provided excellent customer service to me. Everyone at the dealership seemed to go the extra mile. More

Cindy was so nice and very helpful while I had my car worked on! Everyone is so pleasant at this dealership. Thank you so much! worked on! Everyone is so pleasant at this dealership. Thank you so much! More

Mr Brian Richter always, provider excellent customer service to me. He is reliable, dependable and honest regarding whatever is going on with you vehicle. He is very knowledgeable about vehicles. The service to me. He is reliable, dependable and honest regarding whatever is going on with you vehicle. He is very knowledgeable about vehicles. The world need more people like Brian Richter. Thank you Brian Richter for your service to me and other customers. More

After viewing inventory online, Dan reached out to us offering to help us find the perfect car. Dan had sold us our last Kia Soul. We were able to drive another Soul and found it to be that "PERFECT" one offering to help us find the perfect car. Dan had sold us our last Kia Soul. We were able to drive another Soul and found it to be that "PERFECT" one. Looking for great service? Give Dan Mann a call More

Loved doing business with Suntrip and Dan. It was a great experience for our daughter buying her first car. Everyone was polite and there was pressure. experience for our daughter buying her first car. Everyone was polite and there was pressure. More

Cindy went above and beyond regarding the service required for my 2013 Optima Hybrid. She kept me updated regarding the status of my car via text. Kia has one of the best warranties and Suntrup Kia w required for my 2013 Optima Hybrid. She kept me updated regarding the status of my car via text. Kia has one of the best warranties and Suntrup Kia will also cover lifetime powertrain. More

Kia gives great service and in a timely matter. I can’t say enough good things about Brian Richter. He is so very helpful and kinda I always ask for him when I need service on my car because he is always s say enough good things about Brian Richter. He is so very helpful and kinda I always ask for him when I need service on my car because he is always so helpful. More