Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suntrup Kia South
St. Louis, MO
2,716 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,716 reviews
September 24, 2020
I bought a 2021 Kia Sportage on September 23, 2020. Dan Mann worked with me until the numbers looked good and that I could afford. He wasn't pushy or. He answered all my questions and was polite in the who Mann worked with me until the numbers looked good and that I could afford. He wasn't pushy or. He answered all my questions and was polite in the whole process. He introduced Mackenzie to me at the end so she could explain all my new vehicle's features. She was outgoing, talkative and a delight. Jarrod was great too when I had to sign all the paperwork. These three are superb employees. Thank you Lisa More
by lbrodzin
Employees Worked With
Dan Mann, Jarrod Rucks, McKenzie Courtney-Sorocko
September 23, 2020
Robyn Jensen is very patient and understanding, she listens, perform and deliver, to meet your needs. This is the best experience I had with Kia Suntrup listens, perform and deliver, to meet your needs. This is the best experience I had with Kia Suntrup More
by Nina
September 22, 2020
The dealership was great. Moe was very professional and answered every question we had about the vehicle that was purchased. He was also very hands on when showing us the features of the car and made sure answered every question we had about the vehicle that was purchased. He was also very hands on when showing us the features of the car and made sure we understood what we were doing. I am glad we purchased the car from Suntrup. More
by Schlr_jhn
Employees Worked With
Moe Saad, Julie Hallett
September 22, 2020
I always get great service with a smile and at a reasonable price at Suntruo. I highly recommend to anyone need of service. Great job Suntrup! reasonable price at Suntruo. I highly recommend to anyone need of service. Great job Suntrup! More
by Amber
Employees Worked With
Brian Richter
September 22, 2020
Very professional and great service was provided! I felt no pressure Michael worked for me to get the car I wanted at a price I could afford. He made sure the car was presentable and easy to test. Everyone no pressure Michael worked for me to get the car I wanted at a price I could afford. He made sure the car was presentable and easy to test. Everyone was friendly and pleasant, and made the finance portion painless. Would definitely go back! More
by MM
Employees Worked With
Michael Jackson
September 21, 2020
Horrible service from this location the oast few times we have had to take our cars there. Always trying to upsell other services!! This time the tech told my husband that he needed the 90k service, my hus have had to take our cars there. Always trying to upsell other services!! This time the tech told my husband that he needed the 90k service, my husband said he couldn't do it TODAY. The tech then told my husband that the warranty is now voided.What?? My husband did not say no, just not today. He works over 14 hours a day, he was not expecting to spend the day at Kia. The tech put on our statement that service was declined. Instead of voiding our warranty right then, shouldn't he have offered to schedule the service for another day??? This location did not use to be this way. If they are going to void the warranty and not offer another time to get this done, then this is a place that we will not be doing business with again. I will gladly get rid of that car and spend my money at another dealer that appreciates its customers. We have bought 3 cars there, before they started this pushy sales tactics bs. Did I mention that this is car that its engine blew up on the highway after they had just inspected it for the recall that causes that issue? What an incompetent team they have! Poor customer service!!! Without customers you wouldn't have a job!!! More
by Traczyk0313
Employees Worked With
Clay Mayberry
September 19, 2020
Great service experience. Excellent staff and fast service! Service department staff keep you aware of what is happening with your car and give you realistic expectations. service! Service department staff keep you aware of what is happening with your car and give you realistic expectations. More
by Ksettlemyer79
Employees Worked With
Brian Richter
September 19, 2020
I always have great experience when I take either of my I always have great experience when I take either of my cars to the Dealership. Brian Richter is outstanding and so are the others there. Thanks Br I always have great experience when I take either of my cars to the Dealership. Brian Richter is outstanding and so are the others there. Thanks Brian and thanks to all for all the great experiences when i come to the Dealership. The Service Mgr, John B is also excellent and so glad he is back at the Dealership working with us, the customers!! thanks John!! Pete Wiss More
by Pete
Employees Worked With
Clay Mayberry, Brian Richter
