Suntrup Kia South

Our salesman Mo Saad was very courteous and helpful. Made our car buying experience pleasant. His customer service is definitely top notch. Thank you Mo. our car buying experience pleasant. His customer service is definitely top notch. Thank you Mo. More

Excellent Car and Exceptional People I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Ki I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Kia in South County was by far the best. I had not dealt with this location before. Years ago, my car, a 10+ year-old Hyundai, broke down on South Lindbergh very close to the Suntrup Nissan dealership. One of the sales staff there went out of his way to help me get the car to the Suntrup Hyundai dealership a few blocks north. The Service staff at the Hyundai dealership worked me into their very busy schedule and repaired my within a few hours, allowing me to return home to St. Charles County that day. I very much appreciated the kind assistance I received from both Suntrup dealerships, and told myself that when the time came to purchase a new car, I would try to deal with the Suntrup group. A few years later, that time came. Based on my usage requirements for a non-SUV station wagon-type of configuration, the models available thru Hyundai and Nissan unfortunately did not meet my needs. The Kia Soul, however, almost exactly met my specifications. I contacted Suntrup Kia South and set up a test-drive appointment with Client Advisor Robyn Jensen for the following business day, as this was during the restrictive business environment brought on by the COVID-19 pandemic. When my wife and I arrived, Robyn was still finishing up with another customer, so instead of having me wait she introduced me to Client Advisor Kelly Pfeiffer who was able to handle our appointment immediately. Following our test drive of the very impressive car we were ready to discuss a purchase. Throughout the process, Kelly was very knowledgeable, friendly, and professional. Several times during the negotiations, Robyn went out of her way to check on how things were going. Once an agreement had been reached, Kelly and Robyn worked together as a team to expediate the process of prepping the car for delivery that day pending our meeting with Finance Manager BJ Bruner. The dealership was very busy with multiple customers making deals, so Kelly and Robyn had already forwarded the necessary forms and information to BJ in advance, allowing him to complete all the paperwork in advance of our meeting. He then carefully explained the documents and answered all of our questions, showing a very high level of expertise and responsiveness as well as a very friendly and genuine interest in us. The purchase was completed, and we drove our new car home shortly thereafter. Based on my previous experience with the Suntrup Nissan and Hyundai personnel, we made the trip from St. Charles County in hopes of finding the same level extraordinary personal concern at Suntrup Kia. Robyn, Kelly, and BJ all exceeded our hopes and expectations. Clearly, they all regarded us as more than just customers, and treated us with kindness, efficiency, respect and professionalism that is not often seen anymore. The Suntrup group should be very proud of the way they, and seemingly all associates throughout the organization, relate to people. We appreciate, thank, and recommend Robyn, Kelly and BJ particularly, and Suntrup in general, for all of their kindness, help and service. More

Every time we arrive at this dealership we are greeted with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service depart with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service department is always on top their game when I come in also . Thanks Sharon Parisi More

Moe was a great help. Multiple test drives and discussions always willing to help. Will be back because of him. Amazing extended warranty thanks to BJ for the help. discussions always willing to help. Will be back because of him. Amazing extended warranty thanks to BJ for the help. More

Moe was very patient and helpful. Wanted to help us with our needs and had no agenda. He cared about us as people and not just another sale. The best I have ever dealt with! our needs and had no agenda. He cared about us as people and not just another sale. The best I have ever dealt with! More

Robyn was fantastic! She had great people and customer service skills! I appreciate all she did for me! I originally came in to look at some different types of cars, they were not the right fit. With Roby service skills! I appreciate all she did for me! I originally came in to look at some different types of cars, they were not the right fit. With Robyn's help I was able to find the right car for me! Thank you Robyn Jenson! More

Recently purchased a used car My wife and I recently purchased a slightly used Kia from Suntrup Kia. Our sales person was Cory Paton. Cory is really great to work with. This is the My wife and I recently purchased a slightly used Kia from Suntrup Kia. Our sales person was Cory Paton. Cory is really great to work with. This is the second time I've purchased a car from Cory, and about the 8th time from Suntrup. Cory is professional, detail oriented and truly cares about customer satisfaction. I will come back and ask for Cory the next time we're purchasing a car. Thanks Cory! More

Cory Paton did a great job selling me this vehicle .and explaining everything to me and my wife she really likes the vehicle THANKS A LOT explaining everything to me and my wife she really likes the vehicle THANKS A LOT More

Brandon always takes care of us. We trust him and know he has our family’s best interest at hand. We have purchased 3 Kia’s at Suntrup Kia South in the past three years. We are return customers because he has our family’s best interest at hand. We have purchased 3 Kia’s at Suntrup Kia South in the past three years. We are return customers because of Brandon. And we will return again! Thanks Brandon!! More