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Suntrup Kia South
St. Louis, MO
2,716 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,716 reviews
December 10, 2024
My car's engine started vibrating, and we took it in right away. Brian Richter was assigned our service advisor. We received a text from Kenny, the tech, who sent a video explaining what he had done an right away. Brian Richter was assigned our service advisor. We received a text from Kenny, the tech, who sent a video explaining what he had done and what tests he felt were still needed. Immediately after watching the video, Brian sent us an estimate for an $8700 engine rebuild, citing an 'internal issue'. Given that Kenny had said that they were still diagnosing the problem, the estimate seemed premature and we called to ask about this. Brian said, "I told Kenny not to tell you that." What? Why? Brian insisted that the part Kenny described was not the problem and that he would be lying to me if he let me believe it was. So what IS the problem, then? Have we identified the point of failure or not? He didn't have an answer; he just kept repeating that he would be lying to us if he let us believe a full engine replacement wasn't needed. I was very angry. Nothing about that sounded on-the-level to me. I handed off the phone to my husband, who was much calmer than I was, but Brian hung up on us. An hour or so later he texted that they were going to replace the 'balancer' and get back to me. We told him to please just reassemble our engine and let us come get it. We're not under warranty, so we will go somewhere else. Despite the sound coming from the engine, the engine light had not turned on when we dropped it off. When we picked it up, the sound was louder and the engine light was on. Thanks, Suntrup! This is our second bad experience with Suntrup's service team; the first was relatively minor and we assumed it was a fluke. Now I feel like there's no way I can trust Suntrup Kia's service team to work with us in good faith. More
by wixenstyx
Employees Worked With
Brandon Rea, Brian Richter
December 02, 2024
Moe was super easy to work with. Even drove us to the other storage lot where we found our new Telluride.Thankfully he was very knowledgeable about the technology on our new SUV beca Even drove us to the other storage lot where we found our new Telluride.Thankfully he was very knowledgeable about the technology on our new SUV because we were not. He was able to answer all of our so even us as boomers could make sense of it. He walked us through the whole process and turned it into a pleasant experience. Would recommend him and Suntrup to everyone. Randy and Ann Schwartz More
by Rjs225efi
November 28, 2024
They really do care. This is my third new car purchased at suntrup kia. Everyone has treated us very good. No pressure, they do take the time to make sure everything is a This is my third new car purchased at suntrup kia. Everyone has treated us very good. No pressure, they do take the time to make sure everything is addressed. Financing was quick. Again, no pressure. We will always consider suntrup for our new car purchases. Thanks again! More
by Altima Tim
November 20, 2024
Even with the time limit we had that day they got us in and out with a brand new car in short time! and out with a brand new car in short time! More
by averywolfeg
Employees Worked With
November 08, 2024
Excellent salesman and finance department. Made replacing my stolen car much less stressful. 6th Kia purchased through Suntrup Kia! Made replacing my stolen car much less stressful. 6th Kia purchased through Suntrup Kia! More
by Swtpotato3
November 01, 2024
Dave made my experience as seamless as possible and was a joy to work with. He not only made sure I understood all the features and benefits of the car but made the overall experience a pleasant one. Keep u joy to work with. He not only made sure I understood all the features and benefits of the car but made the overall experience a pleasant one. Keep up the great work! More
by Lori L
Employees Worked With
David Gavril
October 19, 2024
No teniamos cita, asi que solo fuimos y el nos atendió muy amablemente, contesto todas nuestras preguntas haciendo la selección del modelo y el nivel de equipamiento (trim level) del auto que más se ajus muy amablemente, contesto todas nuestras preguntas haciendo la selección del modelo y el nivel de equipamiento (trim level) del auto que más se ajusto a nuestro gusto y presupuesto More
by isac.lucero
Employees Worked With
October 19, 2024
Eder es una Excelente persona. Es muy amable y servicial . Nos atendio muy bien en nuestro idioma Español todas las preguntas que hacíamos nos las contestaba con claridad sabe much Es muy amable y servicial . Nos atendio muy bien en nuestro idioma Español todas las preguntas que hacíamos nos las contestaba con claridad sabe mucho del producto que nos vendió!! Muy buena experiencia con el (5 estrellas) More
by Sandyfelix78
Employees Worked With
October 16, 2024
I came in looking a vehicle that I saw on Carfax and David sat me down and he got to work. With just a few questions he pulled us two vehicle to get started after that he didn't have to look no more I c David sat me down and he got to work. With just a few questions he pulled us two vehicle to get started after that he didn't have to look no more I chose the first one he showed me. It was in my price range and better than I expected. I'm pleased with my purchase and looking forward to consistent business with you company. Thank you for your services. More
by Dee Washington
Employees Worked With
Jarrod Rucks, David Gavril
