Suntrup Nissan

Haggle-Free no Sales Tactics My scheduled appointment was on time, We discussed my car interest, the questions I asked were answered, sales person stated several times " this will My scheduled appointment was on time, We discussed my car interest, the questions I asked were answered, sales person stated several times " this will be easy" and it was haggle free, got live demo and good explanation of new car features. More

bad experience We ask for the best deal because we had bids from other dealers they didn't come close and after that they were unprofessional and told us to go back We ask for the best deal because we had bids from other dealers they didn't come close and after that they were unprofessional and told us to go back to Illinois. Manger was just as bad as sales person. Don't go there. More

What a great experience! I came to Suntrup Nissan as I began my search for a larger car for my growing family. My son and his wife own two Nissans; one was bought at this dea I came to Suntrup Nissan as I began my search for a larger car for my growing family. My son and his wife own two Nissans; one was bought at this dealership and both have have been serviced here. Often it is I who bring their cars in, so I already had a very good feeling about this environment (and it's not only the popcorn!). Frank Brunais introduced me to Katie Eason in sales when I first arrived. She was very knowledgeable, patient and resourceful, and she took a great deal of time with me. I always love the experience of purchasing a new car, and this was no exception; I quickly fell in love with the Pathfinder! That said, I did drive other Nissans and sat in various other vehicles before I made up my mind. Katie understood as I texted back and forth with my adult kids; clearly she understands their stage of life. It took me a couple of days to close the deal; Katie went over everything with me and arranged for the extra service for the installation of DVD players I wanted. Katie was helpful and explained answers to the questions I had - before, during and even after the sale. My new car is divine and I am learning more about it every day, it seems. I am very happy with the sales experience. I highly recommend talking to Katie Eason if you are hunting for a car. In my lifetime, I have bought numerous cars and this was by far my most pleasant experience. I also "closed the deal" with Frank Brunais in the finance area. I feel that he took all he time necessary to explain everything to me; he was polite, personable and honest. Dealing with both these Suntrup employees made me feel that I made the best offer possible; that is certainly not always the case. I am confident they will provide great service moving forward. Katie has followed up with me since the sale, and always helps with any questions I still have. I highly recommend Katie and Frank and the Suntrup Nissan dealership. Thanks! More

just trying to trick you When we come to the office, the sales person said there is a new trade-in Altima with CPO. We tried and thought it's a good choice. After that we agre When we come to the office, the sales person said there is a new trade-in Altima with CPO. We tried and thought it's a good choice. After that we agreed on the price, we signed the contract. However, I didn't pay much attention on the contract I signed cause it was almost the time they're going to close. I thought they are good dealer and they will write down what they said. But NO! BE CAREFUL!!! They are trying to trick you!!!!! THE WOREST EXPERIENCE I HAD! More

A Great Experience We were interested in the Sentra and the Altima and we worked with Amanda Wilkerson. She did an outstanding job and we ended up leasing both cars!! We were interested in the Sentra and the Altima and we worked with Amanda Wilkerson. She did an outstanding job and we ended up leasing both cars!! We have always been happy with Suntrup Nissan! More

Staphen Mason - 2015 Nissan Altima I worked with Staphen Mason to purchase a new 2015 Nissan Altima. As a first-time purchaser, I was cautious when going through this process. Needles I worked with Staphen Mason to purchase a new 2015 Nissan Altima. As a first-time purchaser, I was cautious when going through this process. Needless to say I am thrilled to have met Mr. Mason, and couldn't be happier with my new vehicle- great customer service, easy to communicate with, and he comes highly recommended! Wonderful experience overall. I was also able to take advantage of Nissan's Graduate program and get even more perks with my purchase. I love my new Altima! More

Working with Justin was absolutely a pleasure! Justine was knowledgeable, responsive, and always available when we wished to speak with him or ask questions. There were very few answers he didn't Justine was knowledgeable, responsive, and always available when we wished to speak with him or ask questions. There were very few answers he didn't know right off the top of his head and those he didn't, only took him a very short time to get for us. His professional demeanor and conduct reflects very well upon Suntrup and has cemented my view of returning when I need another vehicle. More

It's was GREAT the best people I ever dealt with Was looking for a new car, went on line & saw this Nissan Versa, I knew then that's what I wanted, so took a couple of hours of vacation & off to Sunt Was looking for a new car, went on line & saw this Nissan Versa, I knew then that's what I wanted, so took a couple of hours of vacation & off to Suntrup Nissan I went, when I arrived I was greeted by Katie Eason, let me tell you she was AWSOME!!!!! Very professional, polite & well spoken..., she did everything so well I was very very happy!!! She made this work for me , she & everyone else at the store was GREAT. I drove away in my brand new 2015 versa in about just 3 hrs... So if anyone wants to get GREAT service with a SMILE & VERY PROFESSIONAL go see Katie Eason she's the BEST!!!!! More

Great Salesman I highly recommend Nathan Schwarzen. His professionalism was superb. I can see why Suntrup sells a lot of cars with Nathan doing the selling. See him. I highly recommend Nathan Schwarzen. His professionalism was superb. I can see why Suntrup sells a lot of cars with Nathan doing the selling. See him. You won't be disappointed. John Gardner More

Best Services My cousin Brian Pratt works there and had me email Kaite Eason for some help. I live about 2hr from the dealer and we did everything we could by emai My cousin Brian Pratt works there and had me email Kaite Eason for some help. I live about 2hr from the dealer and we did everything we could by email until I got a chance to come see her. She was wonderful with all she did for me. She was with a client the day I came up to test drive and have someone review my van, so she had one of the other employees Nathan Schwarzen help me so that I would not have to wait. He took my neighbor and I on a test drive for the Rogue. I loved it. So When I came back up on 6/26/15 Nathan help me get the car with most of my features I wanted in the price range I could aford. He also made sure that I got Leather seats added to the package. He had to order my seats and since I could not take off work when they came in. He was able to meet me half way and gave me a loaner car and took my Rogue back up to have them installed. He also brought the car back to my father so I would not have to take off work early to pick it up. I love the new seats and they also washed the car. I love my Rogue and can not wait to take a long trip. Thank you Nathan and Katie for all your help. Cindy Z More