Suntrup Nissan

This was the first time I ever bought a new car on the first vist. This says good thing about Dan Turner and Suntrup. The large fleet of cars to choose from. Help in the process of choosing a new car. The first vist. This says good thing about Dan Turner and Suntrup. The large fleet of cars to choose from. Help in the process of choosing a new car. The sales negotiation was very straight foreword. Making the process go very well. More

I drove from East Alton,IL all the way to Suntrup because I thought you would honor your advertisements. You would have the best deals than anyone around. I was sorely disappointed. I came looking for a 2010 I thought you would honor your advertisements. You would have the best deals than anyone around. I was sorely disappointed. I came looking for a 2010 Nissan Murano SL model for a decent price. The Internet Sales Man Jim Hensiek showed me what you had. He "talked the talk" saying he was an honest shooter and wasnt going to lead me astray like other dealer-ships. He continued to say that I probably dont want an SL model because he couldnt get it in my price range. He suggested I go to the lesser S model and add after factory leather, since that is what I wanted. I would think that sales people would try to get you what you want so that you walk away happy to get what you wanted. Unfortunately, he was too focused on how much money he could make vs. making a happy customer. If you are the self proclaimed sales leader company in this area, then why would you focus on making BIG money on each customer instead of making decent profit on MANY customers?? I know that he was trying to sell me a "lesser car" at the MSRP price, so he could be within my budget and make more profit INSTEAD of taking what I wanted and trying to make a deal within my budget to make me walk away happy. Right now he might be arguing that he was not doing that and was only trying to find something that would make me happy. If that is the case, then I guess Suntrup just cant match the prices found elsewhere. I am now the VERY VERY PROUD owner of a 2010 Nissan Murano SL AWD comfortably equiped with the Premium, Leather, and 360 package with a few other options too!!! But NOT from Suntrup. The dealer I found took what I was looking for, and worked with me to make me a happy owner of what I wanted and not what he could talk me into so that he could make the most money. In the end, I have bragged HEAVILY about the dealer I found and have published it online for MANY to see. Two of my friends who are so impressed with my Murano, want to get one in a few months when they are ready to buy. I have told them NOT to go to Suntrup, because I explained what happened to me there. I told them to buy where you find the best deal, but FIRST visit the dealer I used. Words can not express how happy my wife and I are with our SL Murano AWD. We are a very pround Nissan family that owns a Nissan Sentra Spec V and now a Murano SL. I hope this explains "WHY" Suntrup is NOT the place to buy a Nissan. Go elsewhere where they will try to get you what you WANT!!! More

Mr. Fiddleman and all members of dealership were extremely knowledgeable of their products and aware of my family's automobile needs. After spending a several evenings reviewing at three different extremely knowledgeable of their products and aware of my family's automobile needs. After spending a several evenings reviewing at three different automobiles I came to a decision that I very happy. Most importantly, my wife who was not involved in the negotiations is ecstatic about the vehicle. I got a great price, great financing, the car was delivered and Mr. Fiddleman came to my house (30 miles from dealership) to go over features with my wife. Can I say more? More

Aaron Young was a pleasure to deal with. Low key. No pressure. Knowledgeable about the model we were interested in and able to describe subtle differences between packages. Negotiations were straightf pressure. Knowledgeable about the model we were interested in and able to describe subtle differences between packages. Negotiations were straightforward with only one consultation with his manager before he agreed to our price. I would recommend Aaron to anyone looking at Nissans. More

I went to Linzie for a new car because both of my parents went to him. He was friendly and patient with me even though i kept him there much longer than he would have normally been there. Even when i thought went to him. He was friendly and patient with me even though i kept him there much longer than he would have normally been there. Even when i thought i wasn't going to get a car that i liked or could afford Linzie kept trying. He worked out a price for me that fits my budget and im very happy with my car. More

Travis was extremely helpful in my buyng experience with Suntrup Nissan. He was professional and friendly at the same time. He made me feel comfortable and at ease about such an important purchase. He is Suntrup Nissan. He was professional and friendly at the same time. He made me feel comfortable and at ease about such an important purchase. He is been equally as helpful with some follow up details after the initial purchase. I would reccomend Travis and Suntrup Nissan to anyone. More

No Pressure - Great Trade-In - Excellent Sales Person - No Pressure - Great Trade-In - Excellent Sales Person - Excellent Sales Manager - Excellent Finance Manager - Excellent Vehicle Delivery! As A Prev No Pressure - Great Trade-In - Excellent Sales Person - Excellent Sales Manager - Excellent Finance Manager - Excellent Vehicle Delivery! As A Previous car salesman< i would definitely do business with this Dealership - Again & Again. I would like to thank them for a great experience. More

My experience with this dealership was superb. I pulled up to the lot, got out of my car and someone was there to greet me instantly. I was blown away by the relationship that they instantly made with mys up to the lot, got out of my car and someone was there to greet me instantly. I was blown away by the relationship that they instantly made with myself. They were quick, helpful and very informative. I would definitely recommend this dealership to anyone! More

Brian Fiddleman at Suntrup VW dealership delivered exactly the car I wanted within a three days dispite the fact that it was a rare feature/color combination. He was friendly, easy going and above al exactly the car I wanted within a three days dispite the fact that it was a rare feature/color combination. He was friendly, easy going and above all honest (seriously, I know it sounds crazy at a car dealership, but it's true). Our experience was about at good as you can get buying a car and was a wonderful surprise following a terrible experience with another VW dealership nearby (Auffenberg=Yuck). I will do all my future VW business through Suntrup and Brian. More

We have visited other car dealerships in shopping for a new car. We were assisted quickly and professionally by Aaron Young. He was very helpful and patient without pressuring a sale. He answered our qu new car. We were assisted quickly and professionally by Aaron Young. He was very helpful and patient without pressuring a sale. He answered our questions and showed us the models we were interested in. He did what he could to give us the best deal on the car we chose with rebates and financing. We felt that Nissan had a quality product and stood behind their cars. More