Suntrup Nissan

We originally came to Suntrup Volkswagen due to a great price they had listed on a Jetta that had everything we were looking for. Once there, everyone we came into contact with at the dealership was excep price they had listed on a Jetta that had everything we were looking for. Once there, everyone we came into contact with at the dealership was exceptionally friendly and wanted to ensure we didn't need anything and were completely satisfied while we were there. Sean Riches (our salesman) was very courteous from the start. I really appreciated he didn't try to pressure us into a fast sale and even after the sale was finalized, he made sure we were taken care of until we pulled off the lot in our new car. In fact, I'm not sure if Sean noticed it or a mechanic or who, but before the car was turned over to us, they advised us of a small blemish (that I hadn't noticed and I looked the car over pretty well)that they wanted to buff out before turning the car over to us. The vehicle was immaculate inside and out when we received it. Their attention to detail is second to none and I greatly appreciate that. Before we left, Sean (our salesman) made sure we had contact information in case we had any questions. Even Tim Wells (the finance director) provided us with contact information should we have any questions. The personnel were very courteous and considerate without being overbearing. It was truly a great experience. I would highly recommend Suntrup Volkswagen as a dealership to give a chance to find you a Volkswagen and Sean Riches as the salesman to deal with. More

My last two vehicles have been Volkswagens, but this is the first time I have purchased one from this dealership and thus, this salesman. My previous car-purchasing experiences have been poor...I've never the first time I have purchased one from this dealership and thus, this salesman. My previous car-purchasing experiences have been poor...I've never been confident I've gotten a good deal and haven't really felt that the decision has ultimately been mine. That being said, this car purchase was entirely different. I came into Suntrup because my lease was ending and I couldn't put off any longer. I was warmly greeted by J.D. and eased into into everything. Not once did I feel a sense of pressure; and no pun intended, but felt I was in the driver's seat from the beginning. From the questions he asked me, we arrived at the perfect car. It was so seamless and easy that I was relieved and excited all at once. I have since recommended this dealership and, of course, this salesman to as many people who will listen. If I continue to purchase from VW, and I likely will, there is no question that I will be calling upon J.D. and Suntup VW when I need a new car. More

I worked with JD in purchasing a new VW GLI. He is a pleasure to work with from start to finish. He has a combination of patience and knowledge that gives you, the customer a sense of comfort in your b pleasure to work with from start to finish. He has a combination of patience and knowledge that gives you, the customer a sense of comfort in your buying experience. More

Suntrup Nissan of South County is the best. Travis Gude is the best new car salesman I have ever worked with. This was my third vehicle purchase from Suntrup but my first brand new vehicle. I had been rese is the best new car salesman I have ever worked with. This was my third vehicle purchase from Suntrup but my first brand new vehicle. I had been researching the 2013 Nissan Altima and stopped to see the vehicle. Travis greeted me and was the most friendly and knowledgeable saleman. I felt he was very concerned about me and ensuring I got into the vehicle at a price I could afford. After making sure the deal was good for me he went over my new 2013 Nissan Altima SV four times to make sure I knew how to properly operate the car. I really really appreciated that. Travis really cares about his customers, I have never had such an enjoyable time purchasing a new vehicle. I recommand anyone looking for a new/used Nissan or Volkswagen go see Travis Gude at Suntrup Nissan of South County. He will take care of you. Thanks Travis! More

For once, our car buying experience was pleasant. When my husband and I came to the dealership, we had made an appointment with Matt. Aaron Young quickly & pleasantly greeted us then promptly directed us to husband and I came to the dealership, we had made an appointment with Matt. Aaron Young quickly & pleasantly greeted us then promptly directed us to Matt. We needed a car but weren't sure if we wanted to get a new or used car. Matt explained the benefits of getting a new car & patiently worked with us to make sure we got the car we wanted. He wasn't pushy, yet he was very helpful. He listened to what our needs were rather than just trying to get us to buy what he wanted to sell. Kudos also to Frank in finance who worked so hard to get us into a payment plan that fit our budget. We will definitely recommend Matt Cochran & Suntrup Nissan to our family & friends. More

Telephone system poor. There is apparently a central number for a number of locations, which mis-directed calls, and ultimately no one picked up after 28 rings. They are apparently not willing to work number for a number of locations, which mis-directed calls, and ultimately no one picked up after 28 rings. They are apparently not willing to work on my car, though it is a VW. I don't know how much I owe for this information and lack of service, if anything; when I can pick up my car if it is after my work hours; etc. I will never go here again! I wish I could say who I talked to, but guess what? Nobody is answering phones at 4:30 PM on a Friday. I'm not sure how I will retrieve my car after 11 PM tonight. I'm renting a car. Not happy about paying for a rental just because no one can pick up a phone. More

There were a few issues with the car that Elvir took care of on his own time. Its good to know that I can cal or text him anytime and get a timely response. My wife is now looking at a Murano and Elvir is my of on his own time. Its good to know that I can cal or text him anytime and get a timely response. My wife is now looking at a Murano and Elvir is my guy. More

My first time working with a Suntrup dealership when purchasing a car and everyone was extremely great to deal with. My sales person Elvir was very low pressure and made me feel he respected and appreci purchasing a car and everyone was extremely great to deal with. My sales person Elvir was very low pressure and made me feel he respected and appreciated my choice to shop at Suntrup. Elvir worked very hard to make sure all my questions were answered and that I was completely satisfied with my purchase. A big thank you to Elvir and everyone at Suntrup for making sure I was able to get the best price not only on the new car, but on my trade in as well. I would definitely look to the Suntrup dealership for my next car purchase and would recommend anyone in the market for a car to visit Suntrup. Thanks again to Elvir and the great people at Suntrup, the Maxima is a sharp car and fun to drive! Dale More