Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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I had the best experience at Suntrup VW buying my new Tiguan. My salesperson Kai was incredibly helpful and accommodating. He went above and beyond to make sure I got the best deal possible too. I couldn Tiguan. My salesperson Kai was incredibly helpful and accommodating. He went above and beyond to make sure I got the best deal possible too. I couldn’t recommend him more! AJ in financing was also wonderful. He walked me through each step, answering all of my questions. He also went above and beyond to help. Overall, I’d highly recommend buying from Suntrup Volkswagen! More
Kai was great to work with and made my daughter's first car buying experience a relaxing one. car buying experience a relaxing one. More
Kai was great - very knowledgeable and responsive. Really enjoyed working with him in finding the right car for our daughter. Really enjoyed working with him in finding the right car for our daughter. More
Great experience. Staff was friendly, facility was clean. They helped me.find something for my needs. Staff was friendly, facility was clean. They helped me.find something for my needs. More
It was a fast and easy process. I love my new car and I would recommend! I love my new car and I would recommend! More
Kai was helpful and professional - he had even taken the time to respond to me on a Sunday to get as much information going as possible. AJ was great, I was able to get the car at a great price and even mor time to respond to me on a Sunday to get as much information going as possible. AJ was great, I was able to get the car at a great price and even more protection for myself and the vehicle. After the sale, I was reviewing the paperwork and was extremely unhappy because I was not fully understanding the numbers (I had my wife and kids there and a lot was going on) and out of a lack of understand wrote a poor review. AJ called me the next day and re-walked me through the numbers again and made sure I understood the actual deal I got. I have a lot of respect for that - so in turn I am changing my review. More
By far the best experience I’ve ever had purchasing a vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! More
My Title application which we have called about several times and nobody has called us back. The net price is incorrect, should be $19,005. I called the DMV in Jeff City about it and was told they tax on times and nobody has called us back. The net price is incorrect, should be $19,005. I called the DMV in Jeff City about it and was told they tax on the actual net price, so this must be changed. I was also told that I must bring the old title with me. I was never given one! I won’t do business with a dealership that ignores the many phone calls and never returns the calls or takes care of the two problems I’m left with. More
I was promised a good deal and was lied to during the process. At one point in time I asked him to ask for 100 more for my trade in. 2400 instead of 2300 after the initial offer of 1500 and he said no I process. At one point in time I asked him to ask for 100 more for my trade in. 2400 instead of 2300 after the initial offer of 1500 and he said no I will not take that number back. Then he was a jerk. Her didn't even thank me for my purchase or show me how all the extras work on my vehicle. It was an awful experience. And I asked if the taxes were included in the 33195 (way above the 28495 that he offered before I drove the 5 hours to the dealership). And then they were added to the financed amount t. More






