Suntrup Volkswagen

Had a great experience working with both Nick and Brian. We were able to get exactly what we wanted at a price that worked for us. They made sure that we were 100% satisfied. Would definitely recommend!! We were able to get exactly what we wanted at a price that worked for us. They made sure that we were 100% satisfied. Would definitely recommend!! More

Like most buyers probably say "we were just looking." We had three older, paid-off vehicles ranging from 8-16 years old and decided it was time to get something newer and more reliable. It took looking." We had three older, paid-off vehicles ranging from 8-16 years old and decided it was time to get something newer and more reliable. It took a while to convince ourselves to leave the world of "no car payments," needless to say we had some very specific goals as far as financing. Nick worked with us to find the right car for us but more importantly he rallied his team to meet our financing goals and help ease the pain of having a car payment again. It's only been a few days but the follow-up has been great. Nick has offered to personally pick up the title for our trade-in and also to pick up the new car to have it detailed in order to save us additional trips to the dealership. It's been several years since I bought a new car but Nick and his team worked hard to make me feel comfortable and make the experience a great one. I'd recommend him and Suntrup without hesitation. More

From the salesman, Sean to the sales manager, Brett this was the most memorable purchase I have ever made in my 60 years of life. I have purchased over 25 cars and never once been blown away by a sales staf was the most memorable purchase I have ever made in my 60 years of life. I have purchased over 25 cars and never once been blown away by a sales staff as I was at Suntrup VW. These guys got it! More

A truley breath of fresh air was how I described my experience at Suntrup VW. I expected a lot worse and was pleasantly surprised by their dedication to customer satisfaction. I have had a few issues w experience at Suntrup VW. I expected a lot worse and was pleasantly surprised by their dedication to customer satisfaction. I have had a few issues with my Passat(minor) but they have been great to get them all handled and promptly. They truley do care. Thanks! More

A pleasant buying experience. Everything went very smooth and we are very pleased with the service we received. Our sales representative was knowledgable and extremely helpful. A+ and we are very pleased with the service we received. Our sales representative was knowledgable and extremely helpful. A+ More

My experience was very good at Suntrup. I was however disappointed that I purchased my car a few days before the iPad promotion occurred and that it was not possible to honor my vehicle purchase, since i disappointed that I purchased my car a few days before the iPad promotion occurred and that it was not possible to honor my vehicle purchase, since it only occurred a few days before, and get a free iPad. I would have waited to buy a few days had I known. More

Brian Fiddleman was a pleasure to work with. He is always willing to take extra time out of his workday to assist customers. He even stayed past his normal time so that I could pick up my car and he could sh willing to take extra time out of his workday to assist customers. He even stayed past his normal time so that I could pick up my car and he could show me how everything in the car work. He is detail oriented and has a pleasant personality. Buying a car from him was a smooth experience and he did not waste my time with unfair negotiations or other petty details. I would highly recommend him to anyone who wants to buy a VW. More

Service team was amazing. While waiting on my car all staff was very nice also. After my car was ready I really appreciated the extra time that was devoted to me while explaining everything that was ser staff was very nice also. After my car was ready I really appreciated the extra time that was devoted to me while explaining everything that was serviced on my car. More

I went in Saturday morning 3/16/13 to look at new VW CC and the salesperson I ended up working with was Brian Fiddleman He was outstanding. He made the buying experience amazing. I have owned almost 50 ca and the salesperson I ended up working with was Brian Fiddleman He was outstanding. He made the buying experience amazing. I have owned almost 50 cars in my lifetime and have bought many new. The most recent after 6 months of ownership, I traded it (20113 Ford Escape) in for a VW CC. I owned a 2011 Jetta and 2012 Passat and fell in love with both of them. My 2012 Passat was stolen so bought a Ford. Bad idea I could not wait to get back to a VW. The German driving expierence is real and you will never know what that means until you buy a VW. I used to think people were snobs that said that but it is real. I ended up meeting with Brett the sales manager and he too was so helpful. I ended up buying 2 new CC's that morning. One for my daughter. I am a lifetime customer of this dealer ship and Brian Fiddelman. More

I was visiting the dealership for a normal service check, when Brian saw me in the waiting room and stopped to chat. During the conversation, he inquired about the reason for my visit and asked about my cu when Brian saw me in the waiting room and stopped to chat. During the conversation, he inquired about the reason for my visit and asked about my current vehicle and discussed my concerns. I left that evening with a new car and lower payments and confident my interests and needs were met. Thanks Brian for making me feel a guest versus just another potential sale. More