Superior Dodge Chrysler Jeep Ram of Northwest Arkansas

I would not recommend buying from Superior. My day 10/09/25 started out at 10:09 I called about a truck, Pablo Zamora verified it was still in stock. I asked to receive numbers at 10:56 I recei My day 10/09/25 started out at 10:09 I called about a truck, Pablo Zamora verified it was still in stock. I asked to receive numbers at 10:56 I received paperwork on the truck. we made the deal over the phone at 10:57 I asked what do I need to do to secure the truck they told me to fill out a credit app. I submitted the app at 11:04, at 12:10 Pablo called me back and said someone came in on their lunch break and is looking at the truck and they may buy it. They sold it after we agreed on a deal. I gave them a chance to make it right on an identical truck but Dennis said that they would not give me that price. The only thing they would do was have me wait 7 days and hope the truck was there when they get more rebates. My credit was dinged and my credit score dropped after i did everything I was told to do to secure the truck. A terrible experience on what should have been an easy transaction for them. More

So impressed with people and price came all the way from SC to buy truck! I found a truck on their page called and talked to Lane. We came to a price was, and was sent the quote to me. There was no add o SC to buy truck! I found a truck on their page called and talked to Lane. We came to a price was, and was sent the quote to me. There was no add on back door junk that other dealers try to sneak in. We talked through everything including what rebates I did and didn’t qualify for. Because we were able to reach such a great deal I was able to fly out to buy the truck and drive it back to SC and still beat local dealers around here by over 5 grand. Because we had a settled deal pending a good test drive the dealer sent Seth to pick me up in the truck from the Tulsa airport and then I test drive it back to the dealer. Daniel in finance was fantastic! We communicated back and forth and I already had my loan done before flying and and able to get him everything he needed. So what normally takes hrs of paperwork was done in about an hr. I was so impressed with the dealer and the men I worked with that I would (if needed) fly back out to buy from them again and drive it back. After months of shady sales people and managers only interested in ripping me off it was a great pleasure to work with a dealer and people with integrity and character. Dosnt mean that you’ll always hear what you want but I can say I know they were telling me truth. So if your looking for a new car or truck go see Lane or Seth (who just moved up to sales) and let Daniel help you in finance. Again you might not get all you want but you’ll get their best. More

On 02/05/2022 my wife and I bought a new Jeep Wrangler from Superior Jeep,,was pleased with the experience. We bought another Jeep recently from a different dealership and are now trying to make cont from Superior Jeep,,was pleased with the experience. We bought another Jeep recently from a different dealership and are now trying to make contact with the finance manager Daniel Daigneault with Superoir Jeep to get our gap insurance money reimbursement. My wife talked to him over 2 weeks ago and was told by him that his dealership had our money and it would take no more than 2 weeks for them to send it to us. We have not yet received our money even after us both calling Daniel over 5 times today, 06/21/2023, and leaving voice messages on his phone. Even worse he has still not called us back. This is the very definition of terrible customer service after a sale. I will be calling and talking to the dealership manager in the morning to see why his employee can't seem to find the time in a whole day of work to return a phone call. Very sad service!!! More

Alan did such an amazing job. He helped my husband find exactly what I needed and had everything ready when we got there to make it as quick and simple as possible. He even came o He helped my husband find exactly what I needed and had everything ready when we got there to make it as quick and simple as possible. He even came out of his way to meet us after we left because he wanted to make sure we left with a full tank of gas. He and the whole crew were extremely nice and helpful. We will be going back in the future! More

not a honest dealer,was told to come down best deal in town i travel 240 miles 1 way from mo, truck was advertise 1,646 mile got there not detail or clean boss was driving it plus rock ship on windchild, town i travel 240 miles 1 way from mo, truck was advertise 1,646 mile got there not detail or clean boss was driving it plus rock ship on windchild, and 2500 miles payment were high for used 799 and wont come down now 1 month later they call me 2000 bucks less and payment 3 dollars less, now in nov cheaper more miles still 769 a month now this is 22 used cant get no discount due to used ok but one o miles new 22 ,,black friday, employee discount, rebates, incentives chrysler fianace 0, due the math same truck brand new no boss crusing it alot cheaper deal and payment they also have aq black one 22 7500 miles 55,410 same deal payment high intrest rate high and this guys cant be talk lower act like only dealer with a truck,due the math not worth buying 22 with used miles no rebates nothing period, i also talk to charles wright in nov and he said we dont want to deal with you , i quess they dont like the truth.. More

Ben Whitlatch and Craig Milford worked together like true partners and are Fantastic. Super nice guys. partners and are Fantastic. Super nice guys. More

Ben was great! He made the entire car-buying process easy and listened to what I wanted. He made the entire car-buying process easy and listened to what I wanted. More