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Superior Dodge Chrysler Jeep of Conway

Conway, AR

3.8
387 Reviews

1201 Exchange

Conway, AR

72032

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Showing 387 reviews

October 26, 2023

This is my favorite dealership in Arkansas. I have been to several others in the area but this is the one I will always come back to. Thank you Superior Dodge in Conway for fast and reliable se More

by s.branscum7200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Holder, Doug Hebert, Brian Tusieseina
Oct 27, 2023 -

Superior Dodge Chrysler Jeep of Conway responded

We're so glad to be your favorite dealership! We appreciate you and your business!

October 26, 2023

2022 Ram Limited. Very Disappointed. $72k Truck. Seems to be no pride in the techs. 2 Hours for an oil change and Rotate with balance, *WITH* an appointment. My truck More

by MATTHEWANNIS2181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bay
Oct 26, 2023 -

Superior Dodge Chrysler Jeep of Conway responded

Hello-We want all customers to have a positive experience with us. We have tried to reach you. At your convenience, please reach out to Stephen Wantulok, Service Director , at swantulok@drivesuperior.com

March 17, 2023

Started good, had everything I wanted but that is where the good ended. Salesman Pablo refused to follow through on anything asked of him and continued till I was forced to refuse the sale. Internet sales, More

by Ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pablo, Kim Sims
Mar 18, 2023 -

Superior Dodge Chrysler Jeep of Conway responded

Hello Ryan- We are sorry that you did not have a good experience with us but the shipping and transport truck broke down and we could not find another one willing to go to North Dakota so we refunded your money because you could not wait any longer. We did not get the opportunity to ship the vehicle due to these reasons.

March 16, 2023

Absolutely amazing customer service. They went above and beyond to get me the exact vehicle I wanted with all the features I wanted. More

by Katherine W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robby Voss
March 01, 2023

Our purchase went as smooth as a person could hope for. Everything was up front on dealing with price, trade in, and financing. Dealership met all our expectations. More

by David & Monique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Walters, Robby Voss
February 22, 2023

I'm no longer interested in buying a car from Superior Dodge, but their service department remains excellent, begining with the Service Adviser, Doug Hebert. He was very profesional and easy to work with More

by joernone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Hebert
January 04, 2023

Just purchased 7th vehicle from this dealership, and once again it was a great experience. Everyone was very helpful and friendly. Thanks to Brian (GM), Christian (salesman), Kameron (finance), Paul and Loga More

by RichardF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Logan, Aaron, Kameron Camp, Brian Tusieseina, Christian Cox
January 03, 2023

I have bought several vehicles from this dealership and have always been treated very well! Highly recommend! More

by reedr9467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Sims, Brandon Walters
December 31, 2022

If I could leave a negative star review, I would in a hearbeat. They advertised a truck that was not at all what we purchased and we did not realize that it did not have many features they advertised it More

by constance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clay Lloyd
Jan 09, 2023 -

Superior Dodge Chrysler Jeep of Conway responded

We apologize that we could not accommodate the Ford accessories since we don't sell them. We did offer to fill up the gas tank but that was refused. We do our best to accommodate each customer. We appreciate your business.

Jan 09, 2023 -

constance responded

What about the features falsley advertised on the website that were not included in the truck? Let me guess, not your fault either. You only offered to fill up tge tank after my husband said we wouldnt be back. You didnt fill it up when you were already at the gas station with it which has been a courtesy for MANY other dealerships but apparently not yours. We supplied our own financing and you literally had no work to do so this was the thanks you showed your customer. Real winners you are.

September 13, 2022

I RECENTLY BOUGHT A 2017 MUSTANG, IT WAS VERY CLEAN, GREAT DETAIL JOB ON IT...EVERYTHING WENT SMOOTHLY, I HIGHLY RECOMMEND THIS STORE FOR YOUR HOT ROD CARS AND TRUCKS! More

by J-MAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walters, Robby Voss, Brian Tusieseina
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