Superior Dodge Chrysler Jeep of Conway

These incompetent idiots couldn't complete a bloody job if you paid them too. OVER paid them too at that if you paid them too. OVER paid them too at that More

I recently had the pleasure of experiencing the superior service at Superior Dealership for my Jeep repair needs. From start to finish, my encounter with their team was nothing short of excellent. First service at Superior Dealership for my Jeep repair needs. From start to finish, my encounter with their team was nothing short of excellent. First and foremost, I was impressed with their promptness. I called for an appointment, and they were able to schedule me in within a reasonable time frame. This was greatly appreciated, as I rely on my Jeep for daily commuting, and downtime can be quite inconvenient. Upon arrival, I was warmly greeted by the friendly staff, who made sure I felt welcome and comfortable. They listened attentively to the issues I was facing with my Jeep and explained the repair process thoroughly. Their transparency and willingness to answer my questions put my mind at ease. The repair work on my Jeep was executed with the utmost professionalism. The technicians clearly demonstrated their expertise and skill, leaving me with complete confidence in their abilities. What's more, they used genuine Jeep parts for the replacement, ensuring the long-term reliability of my vehicle. Throughout the repair process, I received regular updates on the status of my Jeep, which kept me in the loop and allowed me to plan accordingly. The efficiency with which they handled my repair was truly impressive, and I got my Jeep back in excellent condition sooner than I expected. Last but not least, the pricing for the repair was fair and competitive. I left the dealership feeling that I had received top-quality service at a reasonable cost. In conclusion, I can't say enough about the outstanding service I received from Superior Dealership. They went above and beyond to ensure my Jeep was back on the road in perfect condition. I highly recommend their Jeep repair service to anyone in need of a reliable and customer-focused dealership. Thank you, Superior, for your exceptional service! More

I'm no longer interested in buying a car from Superior Dodge, but their service department remains excellent, begining with the Service Adviser, Doug Hebert. He was very profesional and easy to work with Dodge, but their service department remains excellent, begining with the Service Adviser, Doug Hebert. He was very profesional and easy to work with, a good fellow. More

We purchased a handicap van from a private party and drove over 3 hours to pick it up. We immediately started having trouble with the van shifting, The people I bought it from contacted Superior Dodge C drove over 3 hours to pick it up. We immediately started having trouble with the van shifting, The people I bought it from contacted Superior Dodge Chrysler Jeep Ram in Conway and Eric said to have us come over right away and he would get it checked out for us. Eric Hunt got the van in right away and the mechanic Terry Hall knowing we were worried reassured us he would get everything checked out and get to the bottom of the problem. He not only found out that there was a connection loose. Terry also resurfaced the front rotors that were bad a safety issue and programmed our new key fobs while we waited. We left feeling safe and more comfortable with our purchase. Thank you, Eric Hunt and Terry Hall for getting us in on Saturday at the last minute and taking such good care of our new van. More

Brain T. Is a man of his word. If he tells you he will do something he will deliver. Thanks for being a man of your word!! Thanks , Scot Davis do something he will deliver. Thanks for being a man of your word!! Thanks , Scot Davis More

Above and Beyond Customer Service I lost a taillight Assembly somewhere in Little Rock. Called and spoke with parts department he was adamant that he left at 6:00 pm and then transfer I lost a taillight Assembly somewhere in Little Rock. Called and spoke with parts department he was adamant that he left at 6:00 pm and then transferred me to Calvin to see if he could help me put one on it was 5:40 I was in Mayflower and it was dark, parts said I could pay with my debit card so I pulled off and gave it to him because he left at 6:00pm. I got to the dealership 5:57 and Calvin was waiting we put it on and I was on my way. It was dark and I still had to drive to Clarksville, I want to say thanks to Calvin for going WAY ABOVE CUSTOMER SERVICE and when I trade my 2009 Dodge Ram in it will be with Superior for this very reason again thanks for having such a wonderful employee More